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McDonald's

3.3
(1,989 reviews)

Business Details

2571 Viking Dr, Bossier City, LA
71111, United States
(318) 747-7458
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2571 Viking Dr, Bossier City, LA
71111, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 4:00 AM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday5:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2571 Viking Dr in Bossier City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,989 reviews
5 stars
612
4 stars
399
3 stars
371
2 stars
190
1 star
417
  • KR
    Kassidy Rodgers
    Oct 29, 2026
    1.0
    Worse fast food place ever. Waited 30 minutes in curbside bc they wanted their drive thru time.
  • RB
    Ryan Best
    Oct 20, 2026
    1.0
    Shreveport has the worst run McDonalds in any city. This location used to be one of the areas better ones( not hard) but this location is absolutely trash. You are a reflection of leadership and this starts with your regional managers as every location except for a few are completely trash. I will never step foot in another shreveport bossier location.
  • LS
    Larry Schafer
    Oct 20, 2026
    3.0
    PLEASE HAVE A STAFF MEMBER TAKE ORDERS. CHAOS AT STORE!!!
  • MM
    Marina
    Oct 20, 2026
    5.0
    The attention is excellent 👌🌹🙏 The place is very clean☺️
  • IN
    Ich Niz
    Oct 3, 2026
    1.0
    0 stars if I could. I placed my drive-thru order at 9:39 AM for three Sausage, Egg & Cheese McGriddles and five hash browns. At 9:42 AM, I reached the window and was told that my order had not gone through, so they took my order again at the window. After I paid, an employee specifically instructed me to leave the drive-thru line and park in the #2 waiting spot. At 9:53 AM, an employee came to my vehicle—but brought me the wrong order. By 10:00 AM, after waiting more than 20 minutes since originally placing my order, I went inside to find out what had happened to my food. I stood at the counter waiting for someone to acknowledge me. At 10:05 AM, the manager saw me and several other customers waiting at the counter. Instead of addressing us, the manager said nothing to us and yelled for another employee to go to the counter. It wasn't until 10:09 AM that someone finally addressed me. I explained how long I had been waiting, only to be told that my order had been given to someone else. A few minutes later, an employee finally brought me another bag. Inside were three hash browns and no McGriddles—not even close to the three McGriddles and five hash browns I had paid for. At that point, after waiting more than 30 minutes and still not receiving my order, I declined the incomplete order and left. Unfortunately, the experience became even worse when I called the restaurant afterward and asked to speak with the manager. The employee who answered represented herself to me as the manager. During that conversation, I was told that my order had been given to the vehicle that was behind me in the drive-thru. When I asked for a refund, I was then told that the situation was my fault because I got out of the drive-thru line. That is completely unacceptable. I got out of the drive-thru line because your employee specifically instructed me to pull forward and park in the #2 waiting spot. I followed the restaurant's instructions and was then blamed for doing exactly what I was told to do. I've been a manager myself for five years. Mistakes happen, and I understand that. What I don't accept is a complete lack of communication, giving a customer's paid order to another vehicle, repeatedly failing to provide the correct order, leaving that customer waiting without explanation, and then blaming the customer and refusing a refund for food they never received. I paid for an order that I never received correctly. I followed every instruction your employees gave me. Somehow, I was still told that this was my fault. This wasn't simply a long wait or one employee making a mistake. It was a failure in order handling, customer service, communication, accountability, and management from beginning to end.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2571 Viking Dr, Bossier City?

McDonald's is open from 5:30 AM to 11:00 PM on most days, with extended hours until 4:00 AM on Tuesdays and until 1:00 AM on Fridays and Saturdays.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:30 AM to 11:00 PM on most days, open until 4:00 AM on Tuesdays, and until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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