While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Baton Rouge, LA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
People are fabulous 10+ the service all employees are very nice
DK
Diana Kay
Jul 15, 2026
1.0
Rice was cold and hard
I had an upset stomach that day. That was my last meal. Can't say for sure it was the food but I wont go back because if the service and the rice. If they keep fresh rice it makes me wonder about the temperature of other things.
And they never say Hi welcome or anything similar....NEWS !!FLASH!! I DONT HAVE TO EAT OUT. ITS A CHOICE. I CAN COOK MOST ANYTING I WANT! ITS A CONVENIENCE. So i jave decided O will ONLY be spendi g my money where I am welcomed. ANYONE CARE TO JOIN ME?
LB
Larry Brown
Jul 15, 2026
1.0
They told me it was going to take 40 minutes for the chicken to be ready. Then we decided to get a eight piece instead of 16 get home. No tortillas
NR
nikhil reddy
Jun 30, 2026
4.0
The chicken bowl is delicious, but I noticed a significant difference in portion size between dining in and ordering for delivery. The delivery bowl is noticeably smaller, which is disappointing given the price. I hope you can make the delivery portion consistent with the dine-in serving so customers receive the same value regardless of how they order.
HZ
Habib Zedani
Jun 28, 2026
1.0
The service is badddddd
The manager not nice with the customers at all
What are the regular operating hours of El Pollo Loco in Baton Rouge?
El Pollo Loco is open daily from 10:00 AM to 3:00 AM.
Where is El Pollo Loco located in Baton Rouge?
El Pollo Loco is located at 10335 Airline Hwy, Baton Rouge, LA 70816, USA.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Can I order food from El Pollo Loco online?
Yes, you can order online through their official menu link at https://order.elpolloloco.com/menu/.
Does El Pollo Loco offer a drive-through service?
Yes, El Pollo Loco has a drive-through service available at this location.
Is free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is available for customers at El Pollo Loco.
How can I contact El Pollo Loco by phone or email?
You can call El Pollo Loco at +1 225-960-2603 or email them at epl3889@eplfranchisee.com.
Which nearby places can I visit before or after dining at El Pollo Loco?
Nearby, you can visit Waffle House for breakfast, Southern Style Granite for jewelry shopping, or Life Storage facilities if you need storage services.
Are there other fast food options close to El Pollo Loco?
Yes, Burger King is located nearby offering burger and fast food options.
What nearby conveniences might help customers visiting El Pollo Loco?
Nearby conveniences include Exxon & Mobil gas stations, Circle K convenience store, and ATM services at The Exchange Network and Bitcoin Depot, making it easy for customers to refuel, shop, or withdraw cash.
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