Jimmy John's

Reviews

• BF

  Brian Franklin

  Jun 30, 2026
  1.0
  Ordered for 20 people to be delivered at 11:45, now 12:19, still no delivery and no one answers. Consider other options!
• WP

  Wes Phelps

  Jun 16, 2026
  1.0
  I ordered a roast beef sub with cheddar as I’ve done before (expecting lettuce, tomato, mayo) but got home with a specialty sandwich beef and cheddar which has horseradish and onions that I could not eat. Manager refused to let me bring it back to trade for what I thought I ordered. My wife went in anyway and asked if we could just have a new bun that didn’t have horseradish on it which he also refused. I can’t believe a fast food restaurant wouldn’t even give a piece of bread to partially offer resolution over a complaint! 16 dollars wasted in the garbage. I don’t need to hear you know it’s frustrating. It’s overpriced to pay $16 for a sub, chips (also wrong kind) and a drink anyway, and then not be able to eat it. Won’t be back unless a complimentary sandwich is offered.
• SG

  Scot Gillies

  Jan 30, 2026
  1.0
  Warning to local vegetarians: At Jimmy John’s #3999 in Versailles, management appears to believe “The Veggie” should include chicken. Lots of chicken. I learned this the hard way when I ordered Jimmy John’s only vegetarian sandwich option, got home, and discovered it was stuffed with chicken. I called the store and spoke to “David,” who identified himself as the senior manager. David first informed me I was mistaken—he remembered making the sandwich and was sure there was no chicken in it. Bold claim, considering I was holding the chicken-filled sandwich and a receipt clearly marked The Veggie. Once confronted with reality, David explained that while any sort of refund was impossible, he could offer partial store credit. Partial. Store. Credit. For a sandwich I paid for but did not receive. David assured me the store has no obligation to refund an undelivered item, which is… an imaginative interpretation of basic commerce. Vegetarians—and anyone who prefers their food orders to resemble what they actually ordered—may want to steer clear of the Versailles Jimmy John’s.
• LP

  Leslie Pennington

  Feb 24, 2022
  1.0
  After placing an order online and waiting an hour my sandwich had 1 single slice of ham on it. Oh.. and 2 pieces of bacon. I called the store in Versailles and spoke to a "manager" who said the driver could come back and get the sandwich or put a credit on my account. I didn't feel like waiting another hour for them to get it right.