MC
Mukesh Chamlagain
4 days ago
Very rude and unprofessional customer service. I arrived at the drive-through at 7:40 PM, and they close at 8:00 PM. The employee said, “You know we close at 8,” and when I replied that I knew, she laughed and ignored me, making me wait 5 minutes. I understand that closing time is approaching, but there is no excuse for treating customers with such disrespect. This was a terrible experience, and I will never visit this Dunkin’ again.
LT
Lisyani Turruelles
Oct 1, 2026
Es la segunda vez que hago un pedido con esta tienda por la aplicación de DoorDash y empacan mal el pedido y resulta que siempre dejan de enviar un producto, pero nadie se hace responsable ni la tienda ni DoorDash ni nadie simplemente roban tus productos terminas pagando por un producto que no consumiste y nadie te devuelve tu dinero, no pidan a esta tienda son unos ladrones
KK
Kickin it With the Kings
Sep 6, 2026
I’ve never experienced customer service this disrespectful and dismissive.
I attempted to add an item to my order and instead of simply assisting me, I was told to go back around and get back in line. That decision cost me an additional 45 minutes of my time for something that could have easily been handled by the employee already assisting me.
What makes this experience even more disturbing is the way I was treated. The interaction left me feeling singled out, unwelcome, and discriminated against. Customers should not have to wonder whether they’re being treated differently because of the color of their skin.
A business has every right to have policies, but there is a difference between enforcing a policy and treating customers with unnecessary disrespect. If your business cannot provide basic courtesy and fairness, then you have a serious customer-service problem.
I hope management takes this seriously, reviews how customers are being treated, and holds employees accountable. People spend their hard-earned money with businesses expecting to be treated with dignity—not made to feel unwanted.
I will not be returning, and I strongly encourage management to address this before another customer has the same experience.
I am visiting from S.A. this location was awesome, swift, and beuatiful Customer Service. Strella rocked it at the window with outstanding Customer Service. Dont take my word for it pay them a visit. Sending many blessings to this establishment and Team🙏
CL
Carmen Logan
Jul 31, 2026
Everything you go through the drive through they rush you and are not very friendly