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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(705 reviews)

Business Details

4601 Dixie Hwy, Shively, KY
40216, United States
(502) 890-4816
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shively, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4601 Dixie Hwy, Shively, KY
40216, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday5:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 4601 Dixie Hwy in Shively, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
705 reviews
5 stars
300
4 stars
128
3 stars
80
2 stars
37
1 star
160
  • MC
    Mukesh Chamlagain
    4 days ago
    1.0
    Very rude and unprofessional customer service. I arrived at the drive-through at 7:40 PM, and they close at 8:00 PM. The employee said, “You know we close at 8,” and when I replied that I knew, she laughed and ignored me, making me wait 5 minutes. I understand that closing time is approaching, but there is no excuse for treating customers with such disrespect. This was a terrible experience, and I will never visit this Dunkin’ again.
  • LT
    Lisyani Turruelles
    Oct 1, 2026
    1.0
    Es la segunda vez que hago un pedido con esta tienda por la aplicación de DoorDash y empacan mal el pedido y resulta que siempre dejan de enviar un producto, pero nadie se hace responsable ni la tienda ni DoorDash ni nadie simplemente roban tus productos terminas pagando por un producto que no consumiste y nadie te devuelve tu dinero, no pidan a esta tienda son unos ladrones
  • KK
    Kickin it With the Kings
    Sep 6, 2026
    1.0
    I’ve never experienced customer service this disrespectful and dismissive. I attempted to add an item to my order and instead of simply assisting me, I was told to go back around and get back in line. That decision cost me an additional 45 minutes of my time for something that could have easily been handled by the employee already assisting me. What makes this experience even more disturbing is the way I was treated. The interaction left me feeling singled out, unwelcome, and discriminated against. Customers should not have to wonder whether they’re being treated differently because of the color of their skin. A business has every right to have policies, but there is a difference between enforcing a policy and treating customers with unnecessary disrespect. If your business cannot provide basic courtesy and fairness, then you have a serious customer-service problem. I hope management takes this seriously, reviews how customers are being treated, and holds employees accountable. People spend their hard-earned money with businesses expecting to be treated with dignity—not made to feel unwanted. I will not be returning, and I strongly encourage management to address this before another customer has the same experience.
  • VS
    Vikkee S
    Aug 22, 2026
    5.0
    I am visiting from S.A. this location was awesome, swift, and beuatiful Customer Service. Strella rocked it at the window with outstanding Customer Service. Dont take my word for it pay them a visit. Sending many blessings to this establishment and Team🙏
  • CL
    Carmen Logan
    Jul 31, 2026
    3.0
    Everything you go through the drive through they rush you and are not very friendly

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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