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Dairy Queen Grill & Chill

3.8
(771 reviews)

Business Details

131 N Keenland Dr, Richmond, KY
40475-8687, United States
(859) 623-3625
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
131 N Keenland Dr, Richmond, KY
40475-8687, United States

Hours

Monday6:00 AM - 10:30 PM
Tuesday6:00 AM - 10:30 PM
Wednesday6:00 AM - 10:30 PM
Thursday6:00 AM - 10:30 PM
Friday6:00 AM - 10:30 PM
Saturday6:00 AM - 10:30 PM
Sunday7:00 AM - 10:30 PM
11/26/20266:00 AM - 10:30 PM
12/25/20266:00 AM - 10:30 PM

Menu

2 menus · 208 items

Explore offerings from Dairy Queen Grill & Chill on 131 N Keenland Dr in Richmond, with popular blizzard® treats, breakfast, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Breakfast/Cake) - US

55 items

Menu

153 items

Reviews

3.8
771 reviews
5 stars
358
4 stars
176
3 stars
94
2 stars
42
1 star
101
  • MM
    makenzie mumaw
    May 24, 2026
    1.0
    Extremely rude staff! Cut us off while trying to order 2 times. Understand the annoyance of a late night customer as I work food service we came through 30 minutes before close with a very small and simple order and were treated extremely rude!
  • JP
    Justin Pota
    May 22, 2026
    1.0
    Asked for a one single flamethrower burger that’s it. None of the workers are competent enough to follow the most simple instructions. it was a lot like watching cavemen trying to figure out how to make fire for the first time. They remade the burger very rudely also accompanied by rude comments and insults. Amazingly only gave one piece of bacon (undercooked and unsafe to eat). Worst customer service ive ever seen. whoever owns this place needs a complete reset on the staff team.
  • EB
    Ernie Brewer
    May 22, 2026
    1.0
    Extremely disappointed with this Dairy Queen experience. We waited 15 minutes before anyone even came to the counter to take our order, then another 30 minutes just to get a chicken strip basket. When the food finally came out, it was cold. Not to mention, we didn’t even get the food we ordered and were given a Flamethrower instead. On top of that, the bathrooms were dirty and clearly not being kept up with. The whole visit was frustrating and definitely not worth the wait.
  • AR
    a r
    Apr 29, 2026
    1.0
    Gonna have to give up on this place the blizzard sucks. I don’t think the staff here can read or listen anymore. If you add something you’re not gonna get it. If get a blizzard your mosty gonna get soft serve. Hell they can’t even put ranch in a box. This place need someone checking quality or some kinda minimum standard. This is the 3rd time my crap had been wrong. The other one in town suck too so just gonna have to go to sonic or cookout.
  • EP
    Emily Patterson
    Apr 9, 2026
    5.0
    Amazing service!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

Where is Dairy Queen Grill & Chill located?

It is located at 131 N Keenland Dr, Richmond, KY 40475-8687, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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