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McDonald's

3.6
(712 reviews)

Business Details

584 Village Drive, Prestonsburg, KY
41653, United States
(606) 886-3442
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
584 Village Drive, Prestonsburg, KY
41653, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 584 Village Drive in Prestonsburg, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
712 reviews
5 stars
269
4 stars
146
3 stars
134
2 stars
52
1 star
111
  • NH
    Nate H
    Sep 17, 2026
    1.0
    My brother and I just went through the drive through. My order was fine but they messed up my brothers order. He ordered 2 20 piece McNuggets, but the originally only rang up one. We corrected that when we got to the second window and he paid for the second one. They asked us to pull forward to wait. They brought out my order but didn’t bring out his second 20 piece. The lobby was closed and they didn’t answer the phone. We were hauling a trailer and barely fit through the drive thru so we didn’t want to risk going back through. So in the end they charged him for the second 20 piece but never brought it out
  • SB
    Shannon Brown
    Sep 11, 2026
    1.0
    Would leave absolutely ZERO stars! Horrible costumer service! Waited 30 mins for 2 frappes just to get told the machine isn’t working and they can’t do a refund after 8! Had to leave with NO frappes and NO refund! Completely ridiculous! This McDonald’s has never done their job right! I’m constantly having issues with them! Something needs done asap! And not just barley looked into. Someone from the actual cooperate team needs to come work and figure it out! And do something with the night shift manager !!! Threatened to call corporate on her and she started taking pictures of our licenses plate saying she’s going to call the law!
  • AA
    Automan
    Jul 31, 2026
    1.0
    Again this evening, I was reminded why I do not go to just any McDonald’s. I have never had a good experience at this one and it was the same way this time.At the payment window they had my order mixed up with the order for the vehicle behind me. The lady nicely straightened that out for me but when I went up to the pick up window, the same thing happened there. The guy wondered if I had ordered two McChicken‘s and I told him no. I told him what I ordered and he said oh no you ordered two McChicken. He tried to give me a dirty sprite instead of my mango pineapple refresher then he told me to pull up to the waiting area and that he would bring my drink out. Apparently they had to go pick the mangoes and pineapple because I waited 15 minutes and still no drink. McDonald’s I won’t be back to this location and to the guy at the window that was handing out the food and said he would bring my drink out, I hope you like mango pineapple refresher because you can have mine. This location should just go out of business or get a total staff change. Get your stuff together folks or move on down the road.
  • CM
    chip morris
    Jul 23, 2026
    1.0
    SLOW!!!!!!!!!!!
  • KR
    Krystal Rains
    Jul 16, 2026
    1.0
    This location rips you off! Every time I pay for a large refresher they give it to me in the large orange juice cup which is exponentially smaller.

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's in Prestonsburg, KY?

The McDonald's at 584 Village Drive in Prestonsburg, KY is open from 4:30 AM to 11:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.

What are the drive-thru hours for this location?

The drive-thru is open from 4:30 AM to 11:00 PM Monday through Thursday, 4:30 AM to midnight on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

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Certified September 27, 2026Yext Knowledge Graph
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