Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
As a part of my Sperm Donation World Tour of USA, came here for dinner just got the Colorado single smash burger as I was craving some avocado. Why a decent burger.
ZZ
z
6 days ago
1.0
DO NOT EAT HERE. they served me a raw burger. it’s so expensive and not worth it at all. as she handed it to me she said “wow that’s the fastest you’ve ever prepared a meal” to the cook. yeah lol because it was RAW even if it was cooked i still wouldn’t recommend
ME
Mountaineer Photo Excursions
May 10, 2026
5.0
Ordered on the app, the restaurant was right across from my hotel, picked it up, and it was absolutely delicious! The hot dog was completely covered with chili and cheese, it was almost a meal on its own. Most affordable place in the area! I wish I had a smashburger closer by!
LW
Lauryn Watkins
May 10, 2026
5.0
Visited here over the weekend due to my niece’s dance competition downtown. I came here and ordered their kids meal chicken tenders with fries! They came out fast and fresh, it was a little busy that day but the service was good!
CR
Chelsea Ricci
May 10, 2026
1.0
Worst customer service experience I've probably ever had. Placed an order two hours in advance but was never matched with a delivery driver. It took two tries to get Smashburger to answer their phone and when they finally picked up the phone (minutes away from closing and 30 minutes after the time the food was supposed to have arrived), I had to scream my issue because the lady said she couldn't hear me. Restaurant didn't apologize - they just said they were also waiting on DoorDash. Smashburger told me to contact DoorDash with any issues but DoorDash said they couldn't help me and to contact Smashburger. I finally found an obscure email address to contact after the restaurant had already closed so I could get a refund for my order. I won't be back to this location.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in Louisville Downtown?
Smashburger is open from 11:00 AM to 8:00 PM Monday through Thursday, and from 11:00 AM to 9:30 PM Friday through Sunday for dine-in. Delivery hours are 11:30 AM to 7:30 PM Monday through Thursday, and extended to 9:00 PM Friday through Sunday.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services. You can order online via their website or app for quick pickup or delivery.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children, and it has a children's menu as well as high chairs available.
Can I pay with mobile NFC or credit/debit cards at Smashburger?
Yes, Smashburger accepts payments via debit cards, credit cards, and mobile NFC payments. It does not require cash-only transactions.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger has wheelchair accessible parking, entrance, restroom, and seating to accommodate guests with disabilities.
What are some nearby places I can visit when I'm at Smashburger in Louisville Downtown?
Nearby places to visit include Paperoute (a software development company), Seven Fourteen Realty Inc (real estate agent), and Golston Elite Travels (travel services). These may be of interest for business or travel needs.
Are there other dining options close to Smashburger?
Yes, near Smashburger you can find The Beeing2gether Foundation, a restaurant, and Qdoba, a Mexican fast food restaurant, offering additional dining choices.
How can nearby business services be useful when visiting Smashburger?
Nearby professional services such as BEST Crowd Management, Card Connect Louisville (financial services), and Louisville Translators and Interpreters provide resources for event planning, financial advising, and translation, which might assist local business customers visiting Smashburger.
Does Smashburger serve alcohol or coffee?
Smashburger serves alcohol including beer, and coffee, but it does not have a bar onsite or serve cocktails or wine.
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Certified May 17, 2026Yext Knowledge Graph
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