Pizza Hut

Reviews

• CW

  Charlee Weeks

  Jul 17, 2026
  5.0
  I ordered online on a Friday and after waiting for two hours I called and said it hadn’t arrived. They said it was meant to be delivered by a door dash driver, then apologized and remade the food without a fight. The second order made it fine. It was a long wait but I appreciate that they came through
• CB

  C. B.

  Jul 17, 2026
  1.0
  This guy who the staff says was a “regular”sat talking verbally aggressive to me and my son about a television remote and “cameras in the restaurant with audio”. The staff did nothing. And yes I took his photo in case things progressed to an even uglier level. The interesting thing is; I was eating pizza from this restaurant. He was in there eating Chinese takeout from another restaurant. Tacky management for paying customers who simply just want to go in and eat a pizza.
• DS

  Desirae Shoulders

  Jul 11, 2026
  1.0
  If I could give 0 stars I would! I ordered through the app and had a confirmation number and email that my order was Xo and ready, when I got there the “manager” told my husband there was no order in there system, we asked if we could show them the confirmation of the order and proof that the $26.17 came out of our account and he REFUSED TO HELP even with proof! We will never order from this location again.
• PM

  Princess Moore

  Jul 10, 2026
  1.0
  I had a horrible experience with this location on July 4th, 2026. We ordered wings and a pan pizza. The wings were great. However, the supreme pizza we ordered was undercooked (doughy, and more so towards the middle of the pizza). We called to inform the manager, Malik, who responded with, "Sir, how can a cheese pizza be undercooked?" We told him, it was definitely undercooked, that it was doughy and even the toppings weren't warm. Malik repeated, even more condescendingly, that a "cheese pizza can't be undercooked!". He eventually and grudgingly agreed to have our pizza re-delivered. Well, first of all, the fact that he doesn't know that simply because a pizza is only topped with cheese, it can't be undercooked demonstrates that he has no business with this job. Second of all, and more importantly our pizza was a supreme. When I pointed this out, he insisted (several times) that he made a cheese pizza and that's what was delivered. He said, "I'm looking at the ticket and that's what you have"! At that point, I told him I no longer wanted another pizza delivered because I didn't think I would receive a safe pizza, fearing that he would contaminate it some way. He finally acknowledged that we had ordered supreme, and said he would credit my card. Well, this didn't happen. I went to the store the next day (with the undercooked pizza to return to them), and spoke to the GM, Courtney. She actually was very professional and pleasant. She said that she couldn't believe that he would, first of all, think a cheese pizza could not be undercooked. But also that he would speak to a customer that way. She said he reported to her that "a customer cancelled her order", and that was the reason he credited my card. Courtney acknowledged that he lied to her. She ensured me that my card would be credited, and I do believe that that was her intention. However, as of July 10th, my card has YET to be credited the $68 I paid for this order. I need someone to address this immediately. I will never return to Pizza Hut again. UPDATE (7/13/2026): I contacted the store today as you requested, and was informed by the GM, Courtney, that a DIFFERENT temporary GM will be there tomorrow. She told me that I need to contact THAT GM tomorrow to resolve the issue with getting the credit to my card. It has been over a week since this incident. I have been more than patient.
• JT

  Jacob Thornsberry

  Jun 28, 2026
  1.0
  I placed an order for delivery over an hour before the restaurant closed on 6/26/2026 and never received it or a refund. They charged a $6 delivery fee but did not disclose that they would be using a third party DoorDash driver to deliver the food. The driver arrived ~40 minutes before the restaurant’s closing time and was told my order was not ready. They waited ten minutes before unassigning the order, leaving me waiting for another driver. The second driver arrived at the store ~15 minutes before closing and was told once again my order was not ready. At this point it was 10 minutes past when Pizza Hut said my order would be delivered. They were asked to wait in their vehicle and that they would be contacted when the food was ready. Instead, the workers closed the store and refused to acknowledge the driver again and also refused to cancel the DoorDash order on their end. The charge was still pending at this point and rather than stop the transaction they completed it the next day, taking my money, wasting my time, and leaving me with no food. They did not contact me or process a refund despite filling out their form requesting they do so. I have had to file a chargeback in the hopes I can receive a refund that way. In conclusion, this store is run by lazy liars who will take your money then close the store. Go elsewhere.

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