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McDonald's

3.5
(1,614 reviews)

Business Details

8600 Citadel Way, Louisville, KY
40220, United States
(502) 491-8852
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8600 Citadel Way, Louisville, KY
40220, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8600 Citadel Way in Louisville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,614 reviews
5 stars
570
4 stars
325
3 stars
291
2 stars
133
1 star
295
  • MR
    Mary Rathman
    3 days ago
    3.0
    Could hear an employee swearing in the back and I ended up getting someone else's order!
  • JK
    Jon Korn
    Oct 30, 2026
    1.0
    Horrible place. I've been waiting on 2 cheeseburgers for 25 minutes. The place is filthy with drinks spilled on the floor, flies flying around and the employees are in the back arguing instead of making food. It gets better, I got my food right at 20 minutes but no drink. I watched the employee I told stand behind 2 other employees that were arguing for 5 minutes. He was waiting on them to finish to ask them to pour me a coke instead of getting it himself? Can't make this up. If these kids have a boss then the boss is another kid. Just wow.
  • MK
    Melissa Kurtz
    Oct 28, 2026
    2.0
    The wait for food is extremely long, even when they aren't crowded. To make matters worse, they are notorious for forgetting to give customers their drinks. On one occasion, we were asked to pull around and wait for our drinks to be brought out. When an employee finally came out, they brought only one drink instead of three. It took three separate attempts to get all three drinks. This has been an ongoing issue for months, regardless of who is working, which points directly to poor management and inadequate employee training.
  • JD
    Jacob Day
    Oct 17, 2026
    1.0
    The service was absolutely unacceptable. We sat in the second drive through lane for minutes watching cars fly through the other lane. Finally we switch our mobile order to inside pickup and all of a sudden they are servicing cars in the lane we were in, and the people were rude. On top of that, they forgot one of my main items. Will never go back to this location.
  • MA
    Miranda Yahle Anderson
    Oct 15, 2026
    3.0
    We really like the play place but the service is extremely inconsistent.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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