Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Workers are slow and do not want to do their job, should keep the line moving, have been waiting behind two cars for over 30 min in drive through line. Absolutely unacceptable. The car in front also seems to be friends with one of the workers and keeps handing a cup back and forth, they are both laughing and having a good time when they should be keeping the line moving. With a total of four cars in the drive through all customers should have been on their way home and home at this point in time. Service was absolutely unacceptable. There is also two other cars waiting on their food in the pick up and have not moved since I've been here. Once again unacceptable. People are leaving the line to go elsewhere. Also just handed the car ahead of me a large cup barley half full. Needs major improvement. Asked for a triple cheeseburger got a mcdouble and a big Mac and no cheese on big Mac.
BC
Benjamin Comfort
Apr 14, 2026
4.0
Morning is usually the fastest. Not too many mistakes. Wish I didn't order items that show available that I find out aren't at the window.
AS
April Sharp
Apr 10, 2026
1.0
They always get it wrong
HJ
Harry Johnson
Mar 29, 2026
2.0
I am disappointed because my wife and I walked to this location from where we live nearby. Online it says the lobby is open 24/7. On the door, it said the lobby closes at 11 p.m. everyday. It was 9:45 p.m., and the lobby doors were locked. It's surprising that a fast food giant such as McDonald's would close their doors to customers so early in the night. I might understand if their were a walk-up window like Rally's. Now Rally's is a place that will do most anything for their customers.
EG
Eric G
Mar 29, 2026
1.0
This is hands down, no exaggeration, the worst fast food place in this entire city. The staff behavior is terrible. They feel like anyone and anything is an inconvenience to them, even just ordering food (from a place whose business is to sell food). Did you order a fish filet? It will be a plain cheeseburger. Large fry? It will be a small fry, not even a medium. Coke? It’ll be Diet Coke. They just put things in bags, they don’t read tickets, don’t care what order cars ordered in, anything. If they ask you to pull up to the 3rd window, put it in park, then pull over and park and go in cause they didn’t even know you were out there. They left me out there for 40 minutes (I know I’m crazy for even sitting there that long but I was trying to be patient and understanding). They will steal your money, give you all the wrong things, and catch an attitude with you for wanting what you actually ordered. This place is THE WORST! If you file a complaint or ask for a refund, they don’t even respond to it. They could care less. Lost all my patience and understanding with this place.
What are the daily opening hours of McDonald's at 4445 Cane Run Rd, Louisville?
McDonald's at 4445 Cane Run Rd, Louisville is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 with options including curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru available and what are its hours?
Yes, this McDonald's has a drive-thru open 24 hours every day.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I order from McDonald's using a mobile app?
You can use the McDonald's app available on the Apple App Store and Google Play Store to place orders.
Does McDonald's offer any rewards programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby fast food options are close to McDonald's at 4445 Cane Run Rd?
Nearby fast food options include KFC, Chicago Steak & Lemonade, Sam's Chicago Grill, Moby Dick, and another McDonald's location.
Are there any shopping centers close to this McDonald's?
Yes, Tradewinds West Shopping Center is nearby, offering various shopping opportunities for customers before or after dining.
What other services or stores can customers visit near this McDonald's?
Customers can find beauty salons like Kau's Beauty Salon and Tight Skillz Barber Shop, mobile phone stores like Boost Mobile and Cricket Wireless, and discount stores such as Dollar Tree and Dollar General nearby.
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