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McDonald's

3.5
(1325 reviews)

Business Details

12341 Shelbyville Rd, Louisville, KY
40243, United States
(502) 343-6656
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12341 Shelbyville Rd, Louisville, KY
40243, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Reviews

3.5
1,325 reviews
5 stars
451
4 stars
297
3 stars
227
2 stars
131
1 star
219
  • II
    Impxrfxction
    Apr 21, 2026
    2.0
    The food was fine but I was disapp To find that the salt to the shaker fries wasn’t in my huntrix meal. If someone spends that much on something they want, it should come with it. Please do better
  • DM
    danny manley
    Apr 15, 2026
    5.0
    Fast friendly down to earth 5 stars all day
  • MR
    Madison Rodriguez
    Apr 13, 2026
    2.0
    This location is fine, but every single menu item is significantly more expensive than other nearby locations. Generally, the food is good - although I’ve gotten cold fries and missing items a few times. Would probably suggest going to another location if you can.
  • IY
    irfan Yakut
    Apr 2, 2026
    1.0
    McDonald's employees are incredibly indifferent and disrespectful towards DoorDash orders. Even for a small order, we are kept waiting for 15-20 minutes for no reason. Even if the order isn't ready, at least some preparation or attention should be given, but the employees act as if delivery orders are completely unimportant. This is not only poor service, but also a clear disrespect for our time and effort. We're not waiting there for fun; we work, and every minute that passes directly impacts our earnings. This branch is clearly very poorly managed. They both inconvenience customers and make the job even harder for delivery workers by making them wait unnecessarily. If they can't properly prepare DoorDash orders, they shouldn't accept them. Their inability to organize even such a simple task truly reflects a very poor business model. The service quality at this branch is absolutely terrible and needs to be improved urgently.
  • EB
    elizabeth busam
    Mar 15, 2026
    2.0
    Love that they have a play area big enough for the kids and families to enjoy. Me and my kids come every Sunday after church to get lunch and enjoy the play area together. As a single mom I order table service since you can’t see the counter from the play area. Today they failed us they didn’t bring us our food and it just sat on the counter until I realized it had been 20 minutes since I ordered and I noticed it was there. Me and another parent both got cold food due to them apparently not wanting to do table service so why is it an option?

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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