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McDonald's

3.5
(1,356 reviews)

Business Details

12341 Shelbyville Rd, Louisville, KY
40243, United States
(502) 343-6656
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12341 Shelbyville Rd, Louisville, KY
40243, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12341 Shelbyville Rd in Louisville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,356 reviews
5 stars
460
4 stars
303
3 stars
231
2 stars
133
1 star
229
  • MP
    Martin Polega
    3 days ago
    4.0
    Monopoly is back travelers. I went here to do a little gambling and bought a big Mac meal. Man I didn't even get a ticket on the big Mac. An employee possibly stole it or there was a manufacturing glitch and it was never adhered. It is unknown. I did not go back in to complain. This Don did not allow in store dining. I think McDonald's in general doesn't like people who want to eat in. They are all nasty inside these days. Unclean tables, no one taking orders. Picture from a different Don but this one wasn't much different.
  • SZ
    Shingo Zaku
    4 days ago
    1.0
    atrocious customer service rude they only care about drive through numbers they Mark the order ready for pickup locked the doors forced me to go through the drive-thru twice and then tried to say the order wasn't ready but they marked it ready couldn't find it on the counter until they found it total frauds and then they turn around and act different towards everybody else but y'all keep forgetting that everybody has Google maps and can leave you all reviews y'all should be investigated
  • RT
    Randall or Alesia Thayer
    Oct 8, 2026
    5.0
    Cashier helped apply my rewards points and was courteous throughout transaction. Breakfast sandwiches were hot and excellent.
  • VV
    Valeria Vazquez
    Sep 20, 2026
    1.0
    Waited 10 minutes for my "cook to order" meals yet these were the fries we were given. The food was definitely not fresh. $30 wasted. For two 10 piece nuggets and a 4 piece nugget i got 2 bbq and 2 ranch, even though on receipt it says 3 ranch. The only positive was the young lady at the drive thru who took my payment. I only live 5 minutes away and will be driving to a different mcdonalds from here on out.
  • NC
    Nick Collins
    Sep 20, 2026
    1.0
    The person who handed me my food told me to have a good day. I try to believe the employees do their job properly and so I drove off without checking my order. Of course when I get home I find out both orders of fries are missing. Prices are going up (over $4 for a large order of fries!) and I can’t even get what I ordered. I’m starting to believe this is the only reason McDonalds stays in business. They steal money from their customers. Save your money and go to a proper establishment like Chick-fil-A.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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