Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
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What is the point of the receipt on the burger if you’re still not going to get the burger right? Do we need to hold up the line and thoroughly inspect the burger before we can pull out?
This McDonald’s is the worst McDonald’s I’ve ever been to. I have sent a certified letter to McDonalds corporate in Chicago requesting this McDonald’s goes to a different franchise.
And since the onions were on both sides of the 2 patties, I am only assuming this was done on purpose in which I have let the health department and attorney general know.
AR
Alexa Ramirez
Aug 17, 2026
1.0
Mal servicio podría decir que hasta racista , pedimos nuestra comida y antes de apagar su micrófono se escuchó decir aaasshhh realmente es servir al cliente ? No me entregaron un frapee de mi pedido realmente la actitud deja mucho que decir ! Buen servicio y ser cordiales es lo que le falta a este lugar !
JR
J Richards
Aug 16, 2026
1.0
Went through the drive thru for my mobile order. I pulled to the speaker and was greeted with “What do you want” taken aback, because I didn’t think he was talking to me I said excuse me? Yep, he was talking to me .. again I got “What do you want”. I replied “to order”! He then replied “yeah” .
Really!!!
Get the order and no sauce for the nuggets, you know you can’t eat dry nuggets!!! No sauce happens all the time, so send teenage daughter in to get sauce. She stands at counter, no one greeted her. They just stood back and looked at her like “why are you in here”. Continued to be ignored, so she just spoke up and asked for sauce. When given sauce, daughter said thank you and no response from staff. Mind you no response or acknowledgment the whole time.
Who ever owns this place needs to do some serious customer training!!!
This is not the the first experience like this, just the first time making a post,
KN
Kayly Norris
Aug 15, 2026
1.0
The manager is SO unprofessional and hung up on me when I called to complain about our food not being brought out to us when we ordered curbside… once we went in (watched the people we pulled in behind go through the drive thru and get their food), our food was sitting behind the counter.. cold… oh and we didn’t get straws, didn’t notice until we pulled off… so unprofessional, will not be back.
AL
Andrea Lennie
Aug 11, 2026
1.0
Something is off with this McDonalds. As soon as you walk in the store or pull up to the order kiosk, the app goes off-line so the customer loyalty app shuts down. I have had to physically walk outside the building to get it to reload and then your code is no good and makes you wait for several minutes until you can use the app again. Then there is no staff that will walk to the order counter to help, so you can't ask for assistance. Because there is no staff at the counter you also can't get refills. This scenario with the app has happened several times to me, both inside and drive-through. It seems sketchy and intentional. I would prefer to drive past this location to go to any other restaurant or location.
What are the delivery hours for McDonald's at 7724 Bardstown Road, Louisville?
McDonald's offers delivery 24 hours a day, every day of the week at this location.
When is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the standard opening hours for this McDonald's location?
The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's location serve breakfast and late-night food?
Yes, this McDonald's serves breakfast, lunch, dinner, dessert and offers late-night food options.
What payment methods are accepted at McDonald's on Bardstown Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer to customers?
This location has DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi services.
Is this McDonald's restaurant accessible for customers with disabilities?
Yes, it features wheelchair-accessible entrances, seating, and restrooms as well as high chairs.
What nearby coffee shops can I visit before or after dining at McDonald's?
You can visit Starbucks, 7 Brew Coffee, or Tropical Smoothie Cafe nearby for additional coffee or smoothie options.
Are there other fast-food options near this McDonald's location?
Yes, nearby options include Chick-fil-A, Chipotle Mexican Grill, Popeyes Louisiana Kitchen, and another McDonald's.
What nearby places can be interesting to visit when going to McDonald's at Bardstown Road?
You might check out Brentlinger Park Apartments, Sephora for beauty products, or First Watch for brunch nearby.
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