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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.9
(212 reviews)

Business Details

12903 Shelbyville Rd, Louisville, KY
40243, United States
(502) 384-8884

About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
12903 Shelbyville Rd, Louisville, KY
40243, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Menu

1 menu · 194 items

Explore offerings from Jimmy John's on 12903 Shelbyville Rd in Louisville, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

194 items

Reviews

3.9
212 reviews
5 stars
118
4 stars
36
3 stars
20
2 stars
5
1 star
33
  • TA
    Tricia Anne
    Oct 14, 2026
    5.0
    This is the BEST Jimmy John’s in the city, Kaitlyn always goes above and beyond with her service along with all of the other team members. She takes the time to learn my Very specifically modified order to a T. The whole team is always there with a smile on their face, which I can really appreciate since I come on my lunch break at work so seeing people in a good mood, can put you in a good mood for the rest of the day. The produce is also fresher than other locations I’ve noticed. So better food and great people, you really can’t beat it.
  • JG
    julie graham
    Sep 7, 2026
    1.0
    I ordered food for delivery last night. I received a call 45 minutes later that they had a problem in their system and couldn't process delivery orders. I was willing to change to pickup, but they couldn't make the change. I tried to resubmit the order as a pickup, but it said the promotion that I used couldn't be used again. Today, the order still shows open in the app, I lost my BOGO promo, and my credit card still hasn't been refunded. I called and spoke with a manager who was condescending and unsympathetic. She said it could take 3-5 days for the refund to process, which is ridiculous. She said I have a $10 credit on my account, but it doesn't show up in the app, and basically just covers the lost promo, if it even exists. Nothing for my time and trouble or for keeping my money for days.
  • FH
    Filthy Rotten Hillbillies
    Jul 29, 2026
    1.0
    By far the worst jimmy John’s I’ve ever been to, bread was very dry / hard, staff was extremely rude when I wanted to address the problem “nobody else complained about the bread” is what they told me. Wouldn’t even refund me , had to leave very disappointed. Do not recommend this location
  • RM
    Richard Mcinteer
    Jul 25, 2026
    5.0
    This experience was close to the Jimmy John's standard. They did my sandwich correctly, but my impression was that the young men working there really wanted to be anywhere else.
  • AJ
    Audre jam
    Jun 25, 2026
    5.0
    Whoever made this potato salad need a raise. Now I want it more often, I was scared to try it at first but after that first bite...I wish I had more. The staff also greetede when I picked up my food and acknowledged me when I left.

Brand Certified Facts from Jimmy John's

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Certified October 18, 2026Yext Knowledge Graph
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