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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(499 reviews)

Business Details

(502) 919-7671
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Louisville, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9913 Brownsboro Rd, Louisville, KY
40241, United States

Hours

Monday4:30 AM - 9:00 PM
Tuesday4:30 AM - 9:00 PM
Wednesday4:30 AM - 9:00 PM
Thursday4:30 AM - 9:00 PM
Friday4:30 AM - 9:00 PM
Saturday4:30 AM - 9:00 PM
Sunday4:30 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 9913 Brownsboro Rd in Louisville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.4
499 reviews
5 stars
195
4 stars
92
3 stars
47
2 stars
38
1 star
127
  • AP
    Alyssa Peck
    1 day ago
    1.0
    Let me start by saying I had just left the ER with my infant after being there since 2am and the interaction started at approximately 4:33am. The employee taking my order was rude and short from the beginning, with a lot of sarcasm and unnecessary comments. After I ordered, she continued making weird/rude remarks every time I interacted with her, including making comments about me being “broke.” I honestly don’t understand why she felt the need to make those comments to a customer. When I got to the window, she literally snatched my debit card out of my hand and then made a comment about my card only taking a “penny.” I checked my bank account afterward and there is NO Dunkin transaction on my card, so I’m not sure where the “penny” comment came from. The store was also supposed to open at 4:30 AM, and it honestly looked like barely any of the opening checklist had been done. I’ll also be honest and say that by the end of the interaction I was frustrated and I did cuss at her before I drove off. I shouldn’t have handled it that way, and I’ll own that. But I also don’t think that excuses how I was treated from the moment I placed my order. The employee CLEARLY did not want to be there this morning and made sure we knew. I’ve never had an experience quite like this at Dunkin, and unfortunately this interaction was enough to make me not want to come back to this location, if any at all… ALSO - The employee/manager was an older woman who appeared to be heavyset, had a noticeable mole on her face, and was missing some teeth. I’m including the description because I want management to know exactly which employee I’m referring to
  • KH
    Kyle Hicks
    5 days ago
    5.0
    The woman taking orders at the drive-thru is the best. She's straight to the point and gets the car line moving on busy days.
  • C_
    College_Bound_Chick _
    Aug 24, 2026
    1.0
    The lady answering the intercom was rude. I tried to tell her I put an online order in and if she could add more of the flavor because the site only allows 4 shots of the sugar free sweetener I wanted. When I got to the window it seemed like they were bickering about stuff. I just won't be back to this location.
  • MD
    Monica Dean
    Aug 6, 2026
    5.0
    I love all of you and miss you so much please open back up what is happening?!!
  • NK
    Natalie K
    Jul 8, 2026
    5.0
    Love stopping by here to get my caffeine fix. Staff are nice, food/drinks are yummy. As other reviews say, it can get busy, but they do a great job!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 9913 Brownsboro Rd, Louisville, KY?

Dunkin' is open daily from 4:30 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 30, 2026Yext Knowledge Graph
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