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Dairy Queen Grill & Chill

3.5
(854 reviews)

Business Details

5516 National Tpke, Louisville, KY
40214-3726, United States
(502) 367-9429
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
5516 National Tpke, Louisville, KY
40214-3726, United States

Hours

Monday6:00 AM - 10:30 PM
Tuesday6:00 AM - 10:30 PM
Wednesday6:00 AM - 10:30 PM
Thursday6:00 AM - 10:30 PM
Friday6:00 AM - 10:30 PM
Saturday6:00 AM - 10:30 PM
Sunday7:00 AM - 10:30 PM
11/26/20266:00 AM - 10:30 PM
12/25/20266:00 AM - 10:30 PM

Menu

2 menus · 208 items

Explore offerings from Dairy Queen Grill & Chill on 5516 National Tpke in Louisville, with popular blizzard® treats, breakfast, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Breakfast/Cake) - US

55 items

Menu

153 items

Reviews

3.5
854 reviews
5 stars
323
4 stars
172
3 stars
137
2 stars
56
1 star
166
  • MN
    Ms norton
    Aug 6, 2026
    1.0
    I go to this location several times a week and always have a pleasant experience. Today I ordered the same breakfast I always order and this time it was wrong which was fine. I went inside to have it corrected and Travis Turner (the manager) was the rudest, most condescending employee I’ve ever encountered. Instead of exhibiting decent customer service, he was aggressive, very hostile and repeatedly told me “ he’s the manager” as if that gives him a license to be rude and aggressive towards customers. He has no BUSINESS in management!
  • AW
    Ashley Watkins
    Aug 5, 2026
    1.0
    Not sure why I keep coming to this location when EVERY SINGLE time they ALWAYS mess my order up. There is a young girl who works the window and for some apparent reason, she ALWAYS seems to have an attitude, and NEVER gets my order correct. She ALWAYS seems to never give a receipt unless asked. I know she heard me say LARGE on both orders, I KNOW she heard me say cheese and ketchup only. I think the company needs to start repeating the orders back to people, and always ask if they want the receipt. She needs to quit or be fired if she is miserable making a few bucks an hour.
  • HA
    Heydy Andrade
    Jul 20, 2026
    1.0
    Ladies are very rude and bad food.
  • JH
    Josie Hollenback
    Jun 22, 2026
    1.0
    This is the SECOND time that this location has messed up my order. This place can't even put in a mix & match order in right. Absolutely PITIFUL. The fries that they gave us instead of A CHEESEBURGER weren't even done and is soggy/frozen in the middle. Downright DISGUSTING
  • RR
    Royal Reign
    Jun 15, 2026
    5.0
    Came thru for some late night toast and met the coolest person at the windows! Im Def coming back!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.

What are the operating hours of Dairy Queen Grill & Chill in Louisville, KY?

The location is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 10:30 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on November 27 and December 25, 2025.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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