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Brand Certified

Chipotle Mexican Grill

3.2
(277 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
7710 Bardstown Rd, Louisville, KY
40291, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 7710 Bardstown Rd in Louisville, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.2
277 reviews
5 stars
108
4 stars
39
3 stars
20
2 stars
22
1 star
88
  • CB
    Cameron Butler
    Aug 21, 2026
    3.0
    Overpriced for what you get
  • JW
    Julie Weatherspoon
    Jul 10, 2026
    5.0
    I had a great experience at this Chipotle today. I go to different Chipotle restaurants during my travels because I live over an hour from a Chipotle. I usually try and stop at the one with the highest stars on my route so I like to leave a good review when I have a good experience. When I arrived it looked like they were out of the chipotle honey chicken. I also noticed they were actively cooking more chicken, but it wasn’t close to being cooked yet. I assumed they’d tell me I’d have to wait or choose another meat. When I asked for the CH chicken or if they were out, she actually said it was no problem and she got it off the “mobile order” prep station. Every other location I’ve been to that were completely out of something has refused to get any ingredients from the prep station. I realize different locations may have different rules, but I’ve always found it ridiculous to refuse an in person customer an ingredient for that reason. Anyway thanks for marking my day!
  • SW
    Sam Wadell
    Jun 28, 2026
    1.0
    I used to go to this Chipotle all the time. However lately they have been skimping on the portions every time. Charge for side of salsa that used to be free for a bowl. I cashed in my rewards on the app and the app was being funny so when they scanned the free entree, the manager Sam said it was locked and could not be used in store. I had tried to order on the app which failed so why i was in the store. I am not sure how customer is responsible for their crappy app and service. Chipotle has gone so far down hill. I will no longer be giving this store my business.
  • TB
    Tyler Blake
    Jun 18, 2026
    1.0
    We found a wire brush bristle in our food! A couple weeks ago we found a wire brush bristle in our food, my wife found it when it lodged between her teeth. I tried to contact the store but I was redirected to go onto the website's "contact us" page and create a support request with corporate. After a week corporate reached out and asked for more details and said if I could provide proof of purchase they would refund me. I think that's hardly acceptable compared to the damage it could have cause if my wife, I, or one of my kids ingested the bristle. Given how dangerous wire brushes are around food and I can't believe Chipotle still uses them. We ordered carry out from this restaurant many times and never had any major issues but it's hard to look past this and how it was handled. Sharing here so hopefully it doesn't happen to anyone else.
  • SN
    Shelby Norris
    May 27, 2026
    1.0
    I am incredibly frustrated with my experience at this location. I drove all the way here, got in line 15-20 minutes before closing, and waited my turn only to be told they refused to make a quesadilla. Let’s be clear: they were still open, they had all the ingredients sitting right in front of them, and I was already standing at the counter. The staff simply decided they didn't want to do their jobs or clean the press again because it was close to closing time. If your doors are unlocked and your posted hours say you are open, you serve your customers. Period. Making someone waste their time, gas, and effort driving out here just to turn them away out of pure laziness is completely unacceptable. If the staff wants to stop working at a certain time, management needs to change the hours on the door. I won’t be coming back to this location. 0 stars ! This isn’t the first time either they have done this I’ll also be telling my family and my friends never to go to the location either

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