Chipotle Mexican Grill

Reviews

• SW

  Sam Wadell

  Jun 28, 2026
  1.0
  I used to go to this Chipotle all the time. However lately they have been skimping on the portions every time. Charge for side of salsa that used to be free for a bowl. I cashed in my rewards on the app and the app was being funny so when they scanned the free entree, the manager Sam said it was locked and could not be used in store. I had tried to order on the app which failed so why i was in the store. I am not sure how customer is responsible for their crappy app and service. Chipotle has gone so far down hill. I will no longer be giving this store my business.
• TB

  Tyler Blake

  Jun 18, 2026
  1.0
  We found a wire brush bristle in our food! A couple weeks ago we found a wire brush bristle in our food, my wife found it when it lodged between her teeth. I tried to contact the store but I was redirected to go onto the website's "contact us" page and create a support request with corporate. After a week corporate reached out and asked for more details and said if I could provide proof of purchase they would refund me. I think that's hardly acceptable compared to the damage it could have cause if my wife, I, or one of my kids ingested the bristle. Given how dangerous wire brushes are around food and I can't believe Chipotle still uses them. We ordered carry out from this restaurant many times and never had any major issues but it's hard to look past this and how it was handled. Sharing here so hopefully it doesn't happen to anyone else.
• KW

  Kylan Van Der Watt

  May 29, 2026
  2.0
  Portions where so small even when I paid extra. Staff was decent enough. And the counters and floors were dirty
• SN

  Shelby Norris

  May 27, 2026
  1.0
  I am incredibly frustrated with my experience at this location. I drove all the way here, got in line 15-20 minutes before closing, and waited my turn only to be told they refused to make a quesadilla. Let’s be clear: they were still open, they had all the ingredients sitting right in front of them, and I was already standing at the counter. The staff simply decided they didn't want to do their jobs or clean the press again because it was close to closing time. If your doors are unlocked and your posted hours say you are open, you serve your customers. Period. Making someone waste their time, gas, and effort driving out here just to turn them away out of pure laziness is completely unacceptable. If the staff wants to stop working at a certain time, management needs to change the hours on the door. I won’t be coming back to this location. 0 stars ! This isn’t the first time either they have done this I’ll also be telling my family and my friends never to go to the location either
• LR

  Lauren Rader

  May 14, 2026
  1.0
  Food was so gross it was inedible. Rice was undercooked and something was wrong with the fajita vegetables, why were they so sweet? Took a few bites and threw the whole bowl out.