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Baskin-Robbins

4.0
(499 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 3959 Taylorsville Rd, Louisville, KY — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
3959 Taylorsville Rd, Louisville, KY
40220, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 201 items

Explore offerings from Baskin-Robbins on 3959 Taylorsville Rd in Louisville, with popular flavors, mix & match 3 for $15, scoops, and custom cakes & pies available at this location.

Baskin-Robbins Menu

201 items

Reviews

4.0
499 reviews
5 stars
283
4 stars
94
3 stars
33
2 stars
20
1 star
69
  • RX
    Robert Xander
    3 days ago
    1.0
    I had a very disappointing experience at Baskin-Robbins. The staff member I interacted with was extremely rude and spoke to customers in a very disrespectful and unprofessional manner. The overall experience was unacceptable, and the store’s service and management need serious improvement. Customers deserve to be treated with basic respect and courtesy, but unfortunately, that was not my experience here. I would not recommend this location to others based on my experience. I strongly request that the owner take this complaint seriously, investigate the situation, and reconsider the current management, including changing the manager if necessary. A business cannot maintain a good reputation when customers are treated this way. I hope the owner takes immediate action to improve the service and ensure that customers are treated properly in the future.
  • DJ
    Dwight Junaitia
    Sep 19, 2026
    5.0
    The young lady that waited on me was super friendly and helpful 🥰signed cherry jubilee and butter pecan 😋. Thanks again!
  • VF
    Valeria Ford
    Sep 18, 2026
    1.0
    This was my first time coming into this establishment. The energy was so cold and not pleasant. It seems that the young lady was in a bad mood. Her energy was horrible. The young man energy was horrible as well. They both was unfriendly and it will be my last time. I will not spend my money in an unpleasant business. Someone needs to retrain them in pleasant customer service!
  • RT
    Royal T
    Sep 3, 2026
    1.0
    This store has went downhill. It's a wonder Baskin Robbins is still around. The 🇮🇳 owner of the store trains his employees to be stingy with the toppings. The employees were nice until I returned my brownie Sunday. The brownie was super dry. I had one pump of fudge at the very bottom of the bowl. And then it was layered with a dry brownie. Two female employees were laughing at the interaction with myself and the male/female employee. My money was returned and Baskin Robbins and a lost a customer. Cold Stone creamery turned around and made a similar item for less and tasted better. I also noticed an employee dipping a spoon in the ice cream with her bare hand and helping herself to some ice cream. That is extremely nasty. For the price, a decent amount of fudge should have and could have been added. Perhaps another location will offer better service. I won't return to this one.
  • TS
    Tori Sobotka
    Aug 25, 2026
    1.0
    Pretty disappointed in overall service. Placed an order on Friday for a Sunday pickup. Order couldn’t be completed (store “tried to call” but no voicemail in my inbox and they said it was full. Also said I had no email with the order but I got an email confirmation for the order.) Owner yelled at me and immediately placed the fault on me when I asked for a refund. Owner routinely leaves teenager workers unaccompanied by management when they are unable to complete tasks such as writing on cakes or making refunds. Very disappointed and will not be back.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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Certified October 11, 2026Yext Knowledge Graph
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