The Wandering Bock is a small pretzel pub and brat haus located at Greyline Station in Lexington, KY. It is the home of Papa Pretzel, a Kentucky Proud microbakery specializing in sourdough pretzels. The Bock offers a menu of specialty bratwurst, hot dogs, Kentucky-style beer cheese, and other delectable items for snacking. The Bock is a family friendly gathering place for die hard pretzel lovers and soccer fans and offers a variety of soft drinks as well as local and import beers on draft and in package.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.