Panera Bread

Reviews

• RL

  Russ Longeway

  May 4, 2026
  5.0
  I ran into a minor problem while ordering that was beyond their control. The computer system was glitchy. Not only did they fix the issue, but they went above and beyond and took care of it immediately while saving me some extra money. Management 💯 Kudos Panera!
• BR

  Bettina Rice

  Apr 22, 2026
  5.0
  The new Panera Bread in Hamburg where Backyard Burger used to be has a very nice menu selection and better food than most locations I have been to in Lexington. Check out this new hidden gem on this end of town!
• BL

  Bill Lexky

  Mar 25, 2026
  1.0
  Purchased cinnamon roll and coffee. Cinnamon roll was stale. Coffee was bland and not any better than gas station coffee
• CB

  Cheryl Barton

  Mar 13, 2026
  2.0
  Normally, Panera bread is a favorite restaurant of mine. However, this particular location I will now avoid. Service was so slow I waited 20 min for my order of 3 sandwiches and then was told one was missing the sauce that makes the sandwich so good. When I tried to ask about the order delay I was rudely told to step aside and the person behind me was helped. What's worse is that it was the owner of this location that did it. During my wait I also observed them burning several bagels they served to drive thru customers and practice poor food handling by changing only wearing one glove while handling food. So take a drive to Nicolasville, KY if you are craving Panera Bread. This location does not measure up!
• DD

  Dani d'Arge

  Feb 25, 2026
  3.0
  Update on a previous review complaining that the dining area was too cold. A few days later the situation was resolved, and this Panera was warm and cozy on a cold rainy day. The food was excellent and the staff was very attentive.