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McDonald's

3.4
(2,042 reviews)

Business Details

2359 Richmond Rd, Lexington, KY
40502, United States
(859) 266-7816
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2359 Richmond Rd, Lexington, KY
40502, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2359 Richmond Rd in Lexington, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
2,042 reviews
5 stars
694
4 stars
422
3 stars
357
2 stars
158
1 star
411
  • SJ
    Stephanie Jacobs
    Jun 25, 2026
    1.0
    This is the most unprofessional McDonald’s I have ever dealt with. They have no idea how to do their jobs. They leave food out of orders and blame everyone else. When you call no one answers. Refusal to give the guest the food they paid for and will not refund for it either. No wonder fast food workers get such a bad reputation. Manager was absolutely appalling.
  • KT
    Kim Tucker
    Jun 16, 2026
    4.0
    Our food was fresh and hot. Here is our only issue. I was parked, no problem because that probably got us all hot fries. But as the employee handed me the third Happy Meal, she acted surprised the bottom of the box seemed to be open, and she warned that I might want to hold that box carefully. Once home and distributed, my granddaughter found her fry box upside down, empty, and stuck in the partially opened bottom. Some employee had to see the whole order of fries spill out of the box. Everyone here generously shared fries with my granddaughter.
  • JW
    Joe Wright
    Jun 14, 2026
    2.0
    When you think of fast food you think of McDonald's for service your bar has to be very low
  • KM
    Kyra Mayes
    Jun 8, 2026
    1.0
    Sometimes it is great here but other times not. Tonight I came here after going around town to two other mcdonalds specifically around 3:17 am. The woman said something over the speaker about the order taking and the time. I was born and raised in Lexington so I've dealt with this. I have been corporate for 4 companies at this point so I fully understand. I asked politely "so can I still order?" Since she spoke so unclear and I did not hear her. She then proceeded to say "OBVIOUSLY NOT". this is so rude and unprofessional. Im over it. NEVER COME HERE. they don't want us to come so give them what they want until they get shut down.
  • DH
    Dwan Warren- Hooten
    Jun 3, 2026
    1.0
    Very disappointed with my experience. I spent nearly $30 on four meals, and only two of them were prepared correctly. It is extremely frustrating to pay for food and then discover that a large portion of the order is wrong when you get home. What made the situation even more disappointing was the lack of customer service afterward. I called the restaurant to speak with a supervisor about the issue, but no one answered the phone. Mistakes happen, but customers should be able to reach someone when there is a problem with their order. I expect better attention to detail and better customer service. Unfortunately, this experience has made me hesitant to return.

Frequently Asked Questions About McDonald's

What are the operating hours at McDonald's located at 2359 Richmond Rd in Lexington, KY?

This McDonald's location operates 24 hours a day, 7 days a week, including delivery and drive-through services.

What services does the McDonald's at 2359 Richmond Rd offer for ordering and pickup?

They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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