Location.com logo
Brand Certified

McDonald's

3.0
(1,463 reviews)

Business Details

1620 Leestown Rd, Lexington, KY
40510, United States
(859) 252-2265
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1620 Leestown Rd, Lexington, KY
40510, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1620 Leestown Rd in Lexington, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,463 reviews
5 stars
404
4 stars
239
3 stars
230
2 stars
156
1 star
434
  • LB
    Layne Boyd
    6 days ago
    2.0
    I’m about to get my food, but the staff are inexperienced in the cashier desk, almost no one is there to take orders a little girl and her mother and I don’t think this place should be functional with staff who don’t give a shit when someone enters the establishment.
  • SC
    Scott Connolly
    Oct 19, 2026
    2.0
    Unfortunately, consistently understaffed and wrong orders so even though we live right next to it, we go over to the other one on Russell Cave Road and I would avoid this location! You would think, especially with all the new construction they would expand and improve, but over the past six months I've lived here. I've just learned to go to another location.
  • KJ
    Kayla Johnson
    Oct 17, 2026
    1.0
    Absolutely ridiculous experience. The customer service at this McDonald’s was terrible, but what made it even worse was the behavior of the MANAGER. After waiting in the drive-thru for approximately 15 minutes, I finally got to the window, where an employee handed me the WRONG drink and told me to pull forward to wait for my nuggets. Before I could even explain that my drink was incorrect, he shut the window. While waiting, a female manager came outside and handed me a bag of food. I explained that I was only waiting on my frappe and attempted to return the bag, but she walked away. She then proceeded to hand another vehicle the wrong order as well. When she returned and asked if I was waiting on an order, I AGAIN explained that I was only waiting on my frappe and handed her back the food she had mistakenly given me. Instead of acknowledging HER mistake, she looked at me suspiciously. When she finally brought my frappe, she had the audacity to ask me, “If it’s not your food, why were you trying to take the order?” Are you serious? YOU handed ME the food. I never asked for it, and I literally tried to return it. How exactly does that make me a thief? The fact that this behavior came from a MANAGER is absolutely embarrassing. Someone in a leadership position should know how to handle an order mix-up without making ridiculous accusations toward paying customers. I work in restaurant management myself, so I understand that mistakes happen. What I cannot understand is a manager refusing to take accountability for her own mistake and instead attempting to make a customer feel like they did something wrong. I waited patiently, explained the situation multiple times, and returned the incorrect food. If I had actually intended to steal anything, why would I have stayed there waiting for my frappe and voluntarily handed the food back? This wasn’t just poor customer service. This was poor leadership, a complete lack of professionalism, and an embarrassing display of how NOT to treat customers. The manager needs serious retraining on basic customer service, communication, and accountability. Being in a management position doesn’t give you the right to disrespect customers because you can’t keep orders organized. Completely unacceptable. I will not be returning to this location.
  • EE
    Edward
    Oct 17, 2026
    1.0
    I was there at 8:20 this morning and got a sausage egg McMuffin meal with orange juice. Both the McMuffin and Hash browns were cold. The only part of my meal that was good was the OJ. 😡
  • IB
    Illa Babiy
    Sep 18, 2026
    1.0
    went there this morning as soon as they opened I ordered the big breakfast add cheese and a sugar free vanilla iced coffee I had a coupon for 15% off of 10$ my order was 10 even the lady at the first window told me I couldn’t use my coupon because I had to order A meal that was over 10$ which is bs I’ve always ordered the big breakfast meal and use that coupon but my sugar was so low I didn't even want to argue about it so I pay and get my food looks like a manger is working the second window handing out food with the nastiest attitude I asked for jelly he walked away and said something nasty underneath his breath and not to mention I asked for a pup cup as my fur baby expect one Everytime we go to a McDonald the manger had a nastier attitude about that then turn around I taste my coffee and I literally taste like steal coffee I literally gagged also my biscuit was chewy hard like how …I’m so disappointed and I had no napkins !!!! PLEASE DO BETTER 😢

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1620 Leestown Rd, Lexington?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 5:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: