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McDonald's

3.6
(2,048 reviews)

Business Details

1921 Plaudit Pl, Lexington, KY
40509, United States
(859) 543-9320
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1921 Plaudit Pl, Lexington, KY
40509, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1921 Plaudit Pl in Lexington, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,048 reviews
5 stars
785
4 stars
443
3 stars
381
2 stars
143
1 star
296
  • MV
    Maelstrom Vortex
    Oct 29, 2026
    1.0
    Got our orders mixed up, almost served us diet drinks. Then one of the burgers was rare inside.I don't mind this for steaks, but it's rather questionable on a fast food burger which I want thoroughly cooked. The crew here at 4:30 on 10/29/2026 was inattentive, careless, and to busy socializing at the window to get the orders right. Manager needs to work on distraction control and professionalism in their drive throughs. I don't remember this location being quite this bad in the past. I think the crew is trying to work so fast to get people through the line they are not taking sufficient time to actually cook the meat, or the cook doesn't know how to press fry to brown the meat properly on the grill.
  • DD
    Dave
    Oct 28, 2026
    1.0
    Went to this location for the Halloween pumpkins. When we got there, a sign was on the door stating they were out. But an employee walked out onto the floor with six of them. She took them out to her car. When we got our food, the fries were cold and tge burgers weren't fresh. The food appeared to have been sitting out for a while. I see all the bad reviews for this location. It's clearly a problem store. The store manager should be put in the hot seat. Corporate should probably intervene. This store is operating below McDonald's standards.
  • SB
    storm bayless
    Oct 21, 2026
    1.0
    Worst McDonalds in Lexington. Always a ten minute wait at the drive thru with no one else in line, just to get to the window and see 5+ workers behind the counter doing nothing. Consistently a bad experience.
  • MH
    Maja Holman
    Oct 3, 2026
    2.0
    Worst drive thru in Lexington. What does it take to get hot fries like even when your drive thru to the toad the food old and cold. It makes no sense to always have old fries or cold food
  • BG
    Brittani Goldman
    Sep 25, 2026
    1.0
    Literally just went into this place three times. The lady at register just now was completely rude and not welcoming or knew what she was doing. She took our order, she did not know what was even going on. I had to take our food back in twice and she still kept giving us the wrong order. I even seen another lady bringing her food back in. This lady had black braids with white tips at end and I did not catch her name. The fries three times were so stale and she still could not comprehend what our order was even after showing her the reciept and explaining over and over what our order comes with, including the drinks.There was absolutely no tea made either I went up to tell her, she said nothing and gave me a dumb look then grabbed our cups and walked away. This is the some of the worst customer service I've had in a very long time and I work in customer service! I'm definitely never coming to this location again they are very oblivious. I'm not a picky person but this whole experience was by far horrific. Whoever is training these people needs to do a better job.

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