Grounded All Day Cafe is one of the best breakfast and coffee destinations in downtown Lexington, Kentucky, delivering a hospitality driven experience that makes every guest feel welcome. Located at the Fifth Third Pavilion, we offer a vibrant atmosphere with spacious outdoor seating in the heart of the city. We serve authentic New York bagels, kettle boiled and baked in Astoria, Queens, then flown in fresh daily. Our menu features house made cream cheese spreads, fresh ingredients, and signature bagel sandwiches including smoked salmon and seasoned chicken salad. We proudly serve some of the best coffee in Central Kentucky with house made syrups and smooth cold brew, making Grounded a true downtown destination for breakfast and lunch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.