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Brand Certified

Chipotle Mexican Grill

2.9
(234 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
2270 Nicholasville Rd, Lexington, KY
40503, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 2270 Nicholasville Rd in Lexington, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.9
234 reviews
5 stars
87
4 stars
21
3 stars
10
2 stars
19
1 star
97
  • BA
    Brittany Alexander
    2 days ago
    1.0
    TERRIBLE!!!! ALWAYS FILTHY. ALWAYS OUT OF INGREDIENTS. WAITED 30 ADDITIONAL MINS FOR A PICKUP. NO URGENCY AND MANAGER NO WHERE TO BE FOUND
  • CL
    Cj Lewis
    Sep 24, 2026
    5.0
    Angelina was so kind to me , I was curious about something and she gave me the best answer possible! A young lady that is absolutely getting after it and making sure me and friends didn’t have to wait not one bit , just cashing us out so fluently while holding a strong conversation with the customers! Definitely coming back just so I can receive her amazing service!
  • CT
    Carolina Tello
    Sep 21, 2026
    1.0
    This location never has what you need. They are constantly running out of guac, fresh made meats, rice, I mean it is honestly shocking a franchise like this is almost NEVER stocked. Today we came in and they had no bowls. It’s a disappointment to not be able to go to a chipotle nearby just because you never know if they’ll have anything available.
  • MP
    Manny P
    Sep 12, 2026
    1.0
    Worst experience once again. I accidentally ordered from this same location because I didn’t check the store address before placing my order, and unfortunately, nothing has improved. The tables were still dirty, the service was extremely slow, and the attitude from some of the staff was very disrespectful. The employees at the front and the people handling and packing the orders did not seem to care about customers or the amount of time people were waiting. What bothered me the most was seeing an employee shouting at a DoorDash driver and telling them, “You are not a customer.” That is completely disrespectful. Dashers are there to pick up orders for your customers, and they deserve to be treated professionally and respectfully too. There are already hundreds of one-star reviews about this location, yet it seems like management is not taking the complaints seriously. The same issues with cleanliness, slow service, poor organization, and customer service continue. I strongly recommend that management seriously review how this location is being operated, improve the hygiene and service standards, and provide better customer-service training. If necessary, bring in new staff or stronger management because the current experience is unacceptable. I would not recommend this location. It is a waste of time and an extremely frustrating experience.
  • MM
    Maddy Maddy
    Sep 6, 2026
    1.0
    Worst Chipotle experience I’ve ever had. If I could give this location zero stars, I would. They clearly did not care about customers waiting in the store or DoorDash orders. I stood there for about 25 minutes waiting while orders were not being prepared. If you don’t have enough staff to handle the orders, then please stop accepting additional orders instead of making customers and delivery drivers stand around wasting their time. I visited on Sunday around 6 PM, and the two employees preparing the food were laughing, chatting, and using their phones while customers were waiting. There seemed to be absolutely no urgency or respect for people’s time. The entire experience was extremely frustrating: poor service, poor staffing, a bad environment, and a complete lack of customer service. Management seriously needs to address the staffing and service issues at this location. If you cannot handle the volume of orders, don’t continue accepting them and leave customers waiting indefinitely. Zero stars from me. This is easily the worst Chipotle location I’ve visited, and I will not be coming back.

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill on Nicholasville Rd?

Chipotle Mexican Grill on Nicholasville Rd is open daily from 10:45 AM to 10:00 PM.

What type of food does Chipotle Mexican Grill serve at this location?

They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial colors, flavors, or preservatives.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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