n July 2004 Will Pieratt and Kevin Heathcoat took a huge leap of faith and opened Bourbon n’ Toulouse by maxing out seven credit cards and simply hoping things worked out for the best. The business plan was simple: cook some damn good food, give back to the community that help keep their lights on and have as much fun as the law allows! Fifteen years later these guys are still extremely passionate about what they do and they haven’t grown up a bit, just ask their wives! Always cooking and laughing, these guys are serious about having fun. Stop in and sample the wide array of tasty Cajun and Creole dishes, grab a beer from the ever changing selection and drift away to their own little version of The French Quarter.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.