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Baskin-Robbins

4.2
(191 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 3383 Tates Creek Pke, Lexington, KY — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
3383 Tates Creek Pke, Lexington, KY
40502, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 3383 Tates Creek Pke in Lexington, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

4.2
191 reviews
5 stars
111
4 stars
45
3 stars
11
2 stars
3
1 star
21
  • DH
    Dupe holmes
    Aug 20, 2026
    4.0
    The workers were great. the one memorable worker is Zach. When i walked in, He was wiping down the tables. He said hello and asked how i was doing. I waited for him to finish wiping down the table, since i also needed time to decide what i wanted. Once he was finished he washed his hands and was ready to scoop. He scooped my ice cream and rung me up in no time. The other worker, i think her name is Taylor was great as well. The only thing that could be better about this location is the restrooms, and maybe sweeping under the tables a bit. Other than that, 10/10.
  • GB
    Gianna Borgesi
    Jul 16, 2026
    1.0
    This place is the ABSOLUTE worst! I went in there expecting a good positive experience as it presents its self from the exterior. As soon as I walked in I was not greeded but I was given a disgusting frown by Zach. As I approached the register Zach was standing there with the same miserable face and we stared at eachother as I was expecting him to say something along the lines of “Hi! what can i get you today?” but nothing but a straight face. So I began the conversation by saying “Hi!” to the surprise of not getting a response back. The women with colored hair (i’m not sure of her name) took over and asked me what I would like. Zach put my order in and he finally spoke, but he was mumbling and still just seemed so miserable! The women made my milkshake for it to be exploding out of the lid, all along the sides, my shirt, my sister and my phone. This customer service was absolutely awful and ruined my brand new shirt I had just bought the day before. Please reconsider the people you’ve chosen to hire.
  • TM
    Tina McMahon
    Jul 10, 2026
    1.0
    place was very dirty. The whole time we were there one of the employees was on their cell phone the whole time and every table was dirty. Just disgusting.
  • KH
    Kara Hughes
    May 5, 2026
    1.0
    The lady that was working the desk seemed to have been the only one staffed for the day. A party of four came in before me and my three children. Then came in a party of three after us. The staff didn’t greet us or told us it may be a minute. She then proceeded to pick up the land line and slam it down on the charger. She then turned around and irritatedly said “I’m able to take who ever is ready” the party before us expressed we may go. My son then asked for one scoop of ice cream in a medium cup due to it always melting over the cup, onto his hands and clothing. She then grabbed the small cup instead of medium. I politely reminded her to please use the medium cup. She then threw the small cup on the counter and snatched the medium cup. She began to scoop the ice cream. She placed on scoop in the cup and began to scoop more I expressed to her that he only asked for one scoop. She ignored me and continued. I reminded her again. She then stopped and stared at me and told me rudely it was one scoop. I just wanted to clarify since she was already aggravated and got the cup size wrong. How stupid would it be for me to wait until she scooped two scoops and then I correct the issue? She was annoyed and continued. At that point I told my children and her we will be getting ice cream else where. She then throws the ice cream across the counter as we walk out. She then taunts as we’re walking out for us to have a great day. I wished her well genuinely because times are stressful and jobs are demanding. I told her life is too short to treat people and children in that manner that have nothing to do with what you’re feeling at the moment. She then told me I need to leave. In which I did. No need to argue further when I can simply go somewhere else. I however went to the Richmond rd location. She mentioned they ALWAYS get complaints from that location about poor/rude service. I later contacted the person who owns the locations and expressed my concerns.
  • J3
    Jackcards 3
    Apr 19, 2026
    5.0
    Had a great time going to baskin robins my service was amazing and was served by Mills who did great on getting my order definitely coming back again

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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