Jimmy John's

Reviews

• RM

  Review master

  Jul 31, 2026
  5.0
  Good
• JM

  Juan Murillo

  Jul 31, 2026
  1.0
  I put in an online order, took the 10 minute ride over and STILL waited 20 minutes in the drive through behind 1 customer who got 1 single sandwich. I spent my lunch driving to and from and waiting in line. You’d think with subway gone they’d up their game, but looks like not.
• TS

  Troy S

  Jul 1, 2026
  2.0
  We have two JJ locations in Frankfort and this one isn't the one to visit. The East side is more consistent with everything and the one I frequent the most. Do better West side. It couldn't be that hard.
• KB

  Korey Brand

  Jun 27, 2026
  1.0
  At this point, I am tired of complaining to them so I’m just going to leave this here. This photo is the aftermath of the buffalo chicken wrap they just gave me. It felt like someone spilled a whole container of buffalo sauce on it and just gave it to me anyway. It had an overwhelming amount of sauce and it would have been delicious if it was made right. We have had countless problems with this store messing up our orders. My wife has them deliver to her work and they have delivered it with missing items multiple times, with soda spilled on the sandwich, and they are always way later than it says they are going to be. This place is a mess.
• EB

  Eve Brand

  May 7, 2026
  1.0
  If I could rate this store zero stars, I would. Every single time I order from them, there is an issue. From not getting the right items in my order, to delivery being 50 minutes late, to missing items, they always mess something up in a major way. What’s worse is that when they are confronted with the issues, workers are rude, or they say things like they don’t have a driver— if your whole business model is to run on fast delivery, that is a problem you should fix. I swore I would never order from them again, but one of my students got me a gift card, so I decided to try again. And again, it was an absolute mess. I honestly don’t know how they’re still in business.