Sonic Drive-In

Reviews

• AG

  Amanda Gates

  2 days ago
  2.0
  This was the rudest Sonic I've ever been to. We pulled into a drive-in Lane. Checked out the menu, then pressed the button. Waited, and waited like 5ish minutes. Nothing. So we pushed the order button again. She then said in a rude tone, were only taking drive-thru orders. Like, what the heck, you're a drive-in restaurant. How are we suppose to know that, we're not physic. So we went to the drive-thru. Was told to wait two separate times. We should've just went somewhere else. Because the food sucked. Cold Burger and old fries. Bummer. I used to love Sonic, and this was my husband's first time. Never again will we ever go too this location.
• MM

  Mason

  3 days ago
  2.0
  This establishment was once my favorite, but unfortunately, its service has deteriorated significantly. While there are a few exceptional employees, there are also those who are utterly unproductive. On several occasions, we have ordered beverages through the app and proceeded to collect them, only to be met with complete disregard. Occasionally, we opt for the drive-thru service to avoid exposing our employees to the elements. One such instance occurred when we arrived at the speaker, and the female employee instructed us to take a moment to review the menu and that she would be back shortly. However, ten minutes later, she had not returned. She subsequently returned to the window, turned her back on us, and engaged in phone usage. This behavior was highly inappropriate. Consequently, we incurred the expense of purchasing beverages that were never delivered. The most concerning aspect of this situation is the presence of an order gentleman who we initially believed to be a manager. However, we are uncertain of his actual position, yet he was observed on a ladder to be messing with lights, seemingly oblivious to the increasing volume of customers at the drive-thru. Regrettably, we have ceased patronizing this establishment due to the consistently subpar service provided.
• TZ

  Teresa Zawodni

  6 days ago
  1.0
  Pulled into a spot to order was told I needed to go though drive thru and when I got to the speaker she asked me to wait, about 3 mins later comes back and tells me they are only doing mobile orders.... Now why couldn't she of told me that instead of sending me though the drive thru....
• LK

  Lizmarie Hernandez Kinslow

  Sep 3, 2026
  1.0
  We tried placing an order of 2 small strawberry banana milkshakes, one without whip cream and 2 medium strawberry banana milkshakes, one without whip cream. Whoever took our order didnt hear our full order so we spoke up to be louder and repeated the order and that person acused us of having an attitude. We clarified that we raised our voice so that they could hear the order on the intercom. We even said that we were sorry if it came across that way but we were only trying to be loud enough to be heard. We get to the window, we are told our total and told what the order was, it wasn't ours. Once again we let the person know what it was. Time passes, we fet our order. All 4 of them had whipped cream. All four of them werent milkshakes. It basically was ice cream blended with strawberry. We couldnt drink it through our straw, we had to ask for spoons to eat it. 🤦🏽‍♀️. Never again going there. Ill be going to steak and shake from now on. Oh, and the other person that was in front of is, they were very displeased with the service as well.
• RU

  Rauxann Urch

  Sep 3, 2026
  1.0
  The person taking my order didn't listen, and I repeated it just to make sure, and she still didn't ring up my daughter's drink. We went at happy hour time and still got charged full prices for shakes. At the window, she was very rude, and the cherry on top....the hamburger was absolutely disgusting, and normally I dont have a problem with their hamburgers. I literally had to throw it away after the first bite. It tasted spoiled is the best way I can describe it.