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Donatos Pizza

3.9
(260 reviews)

Business Details

8850 US-42, Florence, KY
41042, United States
(859) 384-8796
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable

Location

Donatos Pizza
8850 US-42, Florence, KY
41042, United States

Hours

Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 11:00 PM

Menu

1 menu · 51 items

Explore offerings from Donatos Pizza on 8850 US-42 in Florence, with popular pizza, calzatos, subs, and sides available at this location.

Donatos Pizza Menu19

51 items

Reviews

3.9
260 reviews
5 stars
145
4 stars
46
3 stars
17
2 stars
12
1 star
40
  • KW
    Kevin Winchester
    Jul 19, 2026
    1.0
    5 out of 5 times has my order been late by 30 minutes or an hour. By far the worst run restaurant/ pizza place i’ve ever experienced.
  • CC
    Carol Cook
    Jul 13, 2026
    3.0
    I ordered online. Pepperoni, sausage, and mushrooms. The photo shows what I was given. The person looked at the ticket, opened the pizza box to verify correct pizza? (towards him, I couldn't see). And the pizza was very meh. Never again Donatos. Domino's would have been a better bet.
  • SS
    Shauna Salyers
    Apr 30, 2026
    4.0
    I wanted to leave a review because I know you probably hear more complaints than praise. I originally ordered yesterday and spoke with an automated system and something got messed up, so my pizza never came. I called and spoke with the manager, and I could tell they were short-staffed and doing their best. I ended up coming today, and the manager was incredibly helpful — refunded my order and made me two pizzas on the spot. Everyone was so apologetic and kind, and they really took care of everything. I’ve worked in the food industry before, so I know how tough it can be when you’re understaffed, and they handled it with professionalism and care. I’ll definitely keep coming back — really appreciate the great customer service!
  • JW
    Janice Welsh
    Apr 10, 2026
    5.0
    Visiting Kentucky - from Pennsylvania - we ordered Donato’s pepperoni pizza & it was awesome 💜 Thin crisp crust & the pepperoni was excellent!!!
  • SK
    Stephanie Keen
    Apr 6, 2026
    1.0
    I ordered at 10pm, which I know is a little late since the store closed at 11pm. The order I received has a cheese pizza with no sauce. And definitely lacking in the sense of serious cheese. The second pizza I ordered was a specialty bbq chicken pizza with no onions. We received a large pizza with only onions and bacon, again no sauce. Neither pizza was cut. Like what a statement. I would like to think somehow this was an ironic mistake but worth the review. And no brownie dessert made it in my delivery. Donations and doordash for the win.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza best known for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

Where is Donatos Pizza located?

Donatos Pizza is located at 8850 US-42, Suite 1, Florence, KY 41042.

Brand Certified Facts from Donatos Pizza

This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 26, 2026Yext Knowledge Graph
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