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Dairy Queen Grill & Chill

4.0
(799 reviews)

Business Details

8460 US Highway 42, Florence, KY
41042-9642, United States
(859) 283-2830
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
8460 US Highway 42, Florence, KY
41042-9642, United States

Hours

Monday10:15 AM - 10:30 PM
Tuesday10:15 AM - 10:30 PM
Wednesday10:15 AM - 10:30 PM
Thursday10:15 AM - 10:30 PM
Friday10:15 AM - 10:30 PM
Saturday10:15 AM - 10:30 PM
Sunday10:15 AM - 10:30 PM

Menu

2 menus · 170 items

Explore offerings from Dairy Queen Grill & Chill on 8460 US Highway 42 in Florence, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

119 items

Reviews

4.0
799 reviews
5 stars
408
4 stars
203
3 stars
83
2 stars
28
1 star
77
  • AB
    ALESHA Burkhardt
    3 days ago
    1.0
    Ordered ice cream cake in the morning chocolate chip cookie dough blizzard cake to be picked up at 530 got to Dairy Queen to pick it up didn’t have it. Owner was not helpful would not take blame . Blamed it on me customer service was poor. Will never order from this dairy queen again. He said you had to order 72 hours in advance no where in website did it say this explained that to him still not professional at all.
  • VP
    Vishal Patel
    Jul 27, 2026
    5.0
    Very nice and hot and fresh food nice service
  • DD
    David Davis
    Jul 23, 2026
    1.0
    This place is a rip off No such thing as combo meals… they will charge you individually for every item thats supposed to be a combo. Food is hot n soggy toast is not even toasted. And good luck with extra sauce for a 6 pc chicken temder charging a whole extra 1.00. Never have i asked for a combo and got charged extra for fries and a drink thats supposed to be included. Cashier touching food money the phone and all and i didnt see him or the cook wearing gloves or did i see them wash they hands. My other order cheese curds was soggy and i got charged for sauce that i didnt even received.
  • GP
    Gabriel Paloma
    Jul 20, 2026
    1.0
    Very disappointing experience. My food came out in about five minutes, but the quality was poor. My burger was plain, the patties tasted like they had been sitting out for a while, and the bun was overly squishy. I also ordered a single cheeseburger but was given a double instead. The customer service wasn’t great either. The cashier didn’t seem very friendly and appeared to have trouble understanding my order. During our visit, I also felt uncomfortable because it seemed like the cashier kept looking over at us. To make matters worse, the restroom was dirty and didn’t appear to be well maintained. Overall, the food quality, order accuracy, cleanliness, and customer service all need improvement. I hope management addresses these issues so future customers have a better experience.
  • BP
    Brianna Perez
    Jun 23, 2026
    1.0
    When Don was the owner this place was one of the best, if not the best DQ in the area. Now it's poorly ran, the quality is subpar, dirty dining room and prices are insane. They really nickel and dime you for every little thing. We got the meal deal & asked for sprinkles on our sundaes instead of a sauce (hot fudge, caramel, etc) and they charged us $.99 to get them, every other DQ (including this one with old management) would just do sprinkles in place of a sauce. I've been to this location a total of 4 times since new ownership and I've been disappointed every single time. We miss the quality and great customer service.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Florence, KY offer?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.

What are the operating hours of the Dairy Queen Grill & Chill at 8460 US Highway 42?

They are open daily from 10:15 AM to 10:15 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified August 30, 2026Yext Knowledge Graph
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