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McDonald's

3.5
(2,676 reviews)

Business Details

(859) 341-2232
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2513 Hazlewood Drive, Crescent Springs, KY
41017, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 4:00 AM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2513 Hazlewood Drive in Crescent Springs, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
2,676 reviews
5 stars
918
4 stars
583
3 stars
515
2 stars
249
1 star
411
  • JJ
    Jean Johnson
    3 days ago
    5.0
    3 visitors early morning search for coffee. The different requests were all delivered perfectly as we wanted them. So nice to be able to depend on McDonald's wherever we visit, but this one was great.
  • JM
    Junk Mail
    3 days ago
    1.0
    Currently, waiting 35 mins in a curbside pickup spot for an order I placed on the app. And yes it was at this location. I'll be placing a call to complain. Update: I left and my girlfriend went up there to correct the issue. The manager was rude called her and me a liar. Said we didn't pay we showed proof of email and even bank statements. Tried to hold the food hostage. Gave us the cold food with no sauce. The gave us sauce after we asked. Did not apologize. I ordered at 14:07 it is 15:26 and I'm just now eating the cold food that the manager tried to hold hostage.
  • CC
    CatWoman007
    Aug 13, 2026
    1.0
    Ridiculously poor service! We ordered from the kiosk at 1:03PM on August 13. No placard numbers were there and so we had to find our own. Then a receipt didn't print, so I waited by the pickup line to check to make sure it went through since we didn't get a receipt. I hit the help button to no avail first. I asked the young lady bringing food out if the order went through because no receipt printed. She said it won't print one. Well, then what's the printer there for? We proceeded to wait behind numerous people who were waiting on their orders also. People were coming in from curbside saying their orders were wrong. People right in front of us got theirs but it was incorrect. And we tried to ask another worker, guy, if ours was even being made since we weren't given a receipt and he said yes, he'll check. Never came back. Then the young lady rudely came back out and I asked and she said it's being made 10 minutes later, and people after us that orderee got their huge orders, and I said to the lady can you please check our order as we've been waiting a long time. Our other friend had already got hers 15 minutes prior and was already done eating. She said, well, this is McDonald's rudely. Like, what does that mean? McDonald's is supposed to be fast food, and this purely was not. Then the gentleman brought a huge tray out and it had two happy meals on it, but I didn't see the placard number receipt. So, I thought that couldn't be ours. The guy brought it back, sat it down on the counter and left. Then I go over and look at it and there was our number, 46. And I asked the closest employee in the background and said, this is our order, but it has two happy meals on it. And she's like, we'll just take it if it's yours. So she took one off and I took the tray. Got to our seats and my daughter's happy meal was nuggets, not a burger. But it was pointless to go back and wait in the long line to go get it switched. We will never be back to this one ever again! Crescent Springs, KY
  • ST
    Sarah Torres
    Aug 12, 2026
    2.0
    I have several experiences now of ordering food at lunch and receiving the wrong items. I had a 10 piece meal and they gave me a small fry, ordered a 6 piece happy meal -- no nuggets, a small fry, and 2 apples. Its like they don't have the right thing and just throw anything else in the bag like that's equivalent.
  • KO
    Kreg Osborn
    Jul 30, 2026
    2.0
    So my wife and I used to order food here regularly...used to. The messed up orders became ridiculous whether it's thru door dash or in person orders. For the first time a couple of weeks ago we tried mcdelivery. They messed up the order they forgot a ten piece chicken mcnugget. We received a refund from door dash for the missing item. We ordered mcdelivery again today against our better judgement, because our two girls wanted McDonald's. Well they messed up the order again and forgot my wife's two snack wraps. I called mcdelivery to first ask if the snack wraps could be brought to us no refund. I was told that wasn't possible. Without my even asking I was told because what she was reading on her computer she couldn't offer a refund either. I am furious and confused about the whole situation.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2513 Hazlewood Drive, Crescent Springs?

McDonald's delivery hours are from 5:00 AM to 11:30 PM Monday through Wednesday, with extended hours on Thursday, Friday, and Saturday until 3:45 AM, and Sunday from 4:15 AM to 11:30 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Wednesday, 24 hours on Thursday through Saturday, and Sunday from 4:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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