CN
Charlette Noble
Sep 3, 2026
⭐️ 1 Star — Extremely Disappointed- If I could give less then 1⭐️ I would.
I’ve visited this location three times since relocating here from out of state, and unfortunately, every visit has been disappointing.
The first two visits, the portions were extremely small, to the point I could barely tell there was meat on my food. I also paid extra for an ingredient that wasn’t included, and the ingredients weren’t distributed properly—one bite would be all sour cream, the next all cheese, instead of getting a little of everything in each bite.
This week, I stopped for lunch while in a hurry and ordered two items for myself—a Beefy Potato Griller and a soft taco—along with food for my boyfriend and his friend. The restaurant wasn’t busy at all, yet when I got to my destination, I realized my food was missing. My boyfriend’s food and his friend’s food were there, but neither of my two items were.
I had to turn around and go back. The employee initially insisted my food was in the bag, but it wasn’t. She later said there had been a “miscommunication.” I told her I was in a hurry because that miscommunication was now costing me even more time.
After finally getting my food and getting back on the road, I took one bite of my “Beefy Potato Griller” and immediately had to spit it out. It wasn’t even the correct item. The first bite was almost entirely chipotle sauce, which I absolutely cannot stand. A Beefy Potato Griller should have potatoes, beef, nacho cheese and sour cream.
The soft taco was also cold and about 90% lettuce, 7% cheese, and maybe 3% beef.
What makes this especially disappointing is that I used to work for Taco Bell and was a Team Trainer, so I know the standards. Orders should be correct, ingredients should be properly distributed, and customers should not be told they’re wrong when something is missing.
I also looked at the most recent reviews for this location, and unfortunately, I’m seeing many of the same complaints about incorrect orders, missing ingredients, poor portions, and food quality. That makes it seem like this is an ongoing issue rather than an isolated mistake.
Three visits, multiple issues, and not one positive experience. I won’t be returning to this location.