Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Check your order before you pull away. Missing half the order.
BS
Brittany Snyder
Sep 26, 2026
1.0
I’ve been going here for years and have always had a great interaction. However, I went to get breakfast this morning and it was horrible. I was the only one in the drive through at the time and ordered a hash brown and a Coke. Paid, got to the other window and was told go to the second waiting in your hash brown. No problem, things happen. Still only one in drive through.. cars started coming through and I watched each one recieve food and drinks… I sat there for 15 minutes… two cars pulled around me to wait for their food and I watched a lady come out and try and give a bag of food to each of those cars.. it wasn’t theirs and she went back in. 5 minutes later she opened the window and said here. I said I also ordered a Coke. She looked at me like I asked for millions of dollars.. and said are you sure? I said yeah? She asked for my receipt, okay fine. Showed her and she said I guess. Slammed the window and took another 5 minutes to bring it and then said here and about threw it at me, and slammed the window. I called the store 4 times before “assistant general manager” Kayla or Kyla, had to ask for her name three times before she would give it to me, and told her what happened. In a very snarky voice she said oh geez that really sucks for you. I brushed it off and asked why I had to wait so long for a hash brown, and she said I dunno, that sucks. I told her I didn’t like how she was answering me and she told me I was being aggressive and to call corporate they might care.. I said excuse me? This isn’t how you handle people.. she said yeah, when I’m met with aggression I can. You’re aggressive call corporate and hung up. I tried calling back several times and as soon as she knew it was me she said bye and hung up. This is not okay and I did call the number I found on the bottom and left a message for who I can assume is a franchise owner. I really hope the “assistant general manager” gets some training. I always have grace for service workers because I’ve been there and I try so hard to be friendly. This interaction was not okay.
SA
Sbg Archive
Sep 17, 2026
1.0
I asked for a sausage egg cheese biscuit with extra cheese. And she constantly kept trying to charge me for sausage egg biscuit and 2 cheese. Yes that is the same thing. But it cost more. Lady told me that’s what it is on there screen. I said no it’s not. I got it before. She hanging outside the window yelling and cussing me out. This is why I don’t like to go to this location and won’t go back. Yall customer service here sucks. And she deserved to get fired…..
CF
Casey Fulton
Sep 15, 2026
5.0
amazing service even in the drive-thru. With just a slightly backed up line, I believe the manager or employee not sure on his status went out of his way to come to cars to collect their card so that their wait was less than expected and food was given quickly! Outstanding service and i’m not one to review many businesses! Truly very thoughtful
NN
Nicole
Sep 14, 2026
1.0
Nothing like getting handed an ice cream cone after they have touched the nasty touch screen they enter orders on and touched all over the cone itself! Unsanitary, use a napkin to wrap the cone and dont touched something someone is going to eat, nasty!
What are the operating hours for McDonald's in Cold Spring, KY?
The restaurant is open from 5:00 AM to 11:00 PM Monday to Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does the McDonald's in Cold Spring offer drive-thru service?
Yes, the drive-thru is available from 5:00 AM to 11:00 PM Monday to Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's delivery online or via an app?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on Apple App Store and Google Play.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at the Cold Spring McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is the McDonald's located in Cold Spring, KY?
It is located at 3720 Alexandria Pike, Cold Spring, KY 41076, USA.
Is there a nearby dental clinic to McDonald's where I can schedule an appointment?
Yes, Wright Dental Center - Cold Spring is nearby and offers cosmetic, general, and pediatric dental services.
What fast food options are near McDonald's at 3720 Alexandria Pike?
Nearby fast food restaurants include Burger King, Wendy's, and Raising Cane's, offering various burger and chicken options.
Are there any financial services close to the McDonald's location?
Yes, PNC Bank and its ATMs, Community Choice Stores offering installment loans, Western Union money transfer services, and CheckSmart tax and payday loan services are nearby.
Can I find mobile phone stores near McDonald's in Cold Spring?
Yes, Verizon, Cellular Sales, and T-Mobile mobile phone stores are located near McDonald's for mobile phone accessories and retail needs.
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