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Subway

3.7
(163 reviews)

Business Details

(859) 586-5999
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burlington Subway® Restaurant at 5991 Carlton Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5991 Carlton Drive, Burlington, KY
41005, United States

Hours

Monday8:30 AM - 9:30 PM
Tuesday8:30 AM - 9:30 PM
Wednesday8:30 AM - 9:30 PM
Thursday8:30 AM - 9:30 PM
Friday8:30 AM - 9:30 PM
Saturday8:30 AM - 9:30 PM
Sunday8:30 AM - 9:30 PM

Menu

1 menu · 139 items

Explore offerings from Subway on 5991 Carlton Drive in Burlington, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 29584-0 Menu en-US

139 items

Reviews

3.7
163 reviews
5 stars
80
4 stars
27
3 stars
16
2 stars
9
1 star
31
  • AM
    Ali Mc
    Sep 23, 2026
    5.0
    Everyone was super sweet, food was fast and good! Very clean too
  • MB
    Matthew Blake
    Aug 20, 2026
    1.0
    Went in to get a sub the rude lady who is the owner started putting lettuce and everything on my sub not even asking for it to be toasted and I said can I choose my own toppings she said no and was so rude to us and we ended up walking out with out the subs because of how rude she was to us I have been there previous times and asked for banana peppers and she puts two on them and I ask for me and she says no and starts making an argument she is very rude and a nightmare to order from we will not be coming back here ever
  • NA
    nandini anil
    Aug 13, 2026
    1.0
    Very disappointed with this Subway location. I came to pick up my order and asked if I could purchase one of the limited-edition Moana cups as a collector, but the cashier was unnecessarily rude and disrespectful. I already understood the cup policy, so there was no need to speak to me that “Don’t fill the cup”. On top of that, the food quality was also poor. Overall, a very unpleasant experience.
  • AG
    Alex Gonzalez
    May 3, 2026
    1.0
    The portions are an absolute rip off. I don't go to subways often but I went today and was so appalled at the size and amount of toppings I got, for 10.49 I should've just gone to Walmart and made 3-4 baguette sandwiches with what I spent at this subway. This feels like theft.
  • BR
    Brittany Rogers
    Apr 16, 2026
    1.0
    I had an extremely frustrating experience at this location and will not be returning. I placed an online order around 9:25 AM and selected “ASAP” pickup. I arrived shortly after, and the store was completely empty—no customers, no line, no reason for any delay. When I told the staff I was there for a pickup order, they said it hadn’t come through their system yet. I showed them my receipt clearly confirming the order had been placed and paid for, but instead of helping, I was told they would NOT make my food until their system printed the ticket. I tried multiple times to politely reason with them. The store was empty, I had proof of purchase in hand, and I was standing right there. There was absolutely no logical reason they couldn’t just make the sandwich. Instead, I was met with rude, dismissive responses and a complete refusal to help. One employee even doubled down and insisted I would have to sit and wait nearly 30 minutes for a sandwich—despite there being zero customers in the store. At that point, I left without my food because I was not going to sit there and be treated that way after already paying. Now I’m stuck dealing with the hassle of disputing a charge for food I never received. This was not just a system issue—it was a customer service failure. The staff was unprofessional, inflexible, and unnecessarily rude in a situation that could have been easily resolved. There was no attempt to accommodate, no effort to problem-solve, and no basic courtesy. Absolutely unacceptable experience, I would not spend your money here - because you likely will pay for a service and product that you wont even receive!

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 5991 Carlton Drive?

The Subway at 5991 Carlton Drive is open every day from 8:30 AM to 9:30 PM.

Does this Subway location offer delivery and pickup options?

Yes, this Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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