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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

4.1
(69 reviews)

Business Details

711 12th Street, Ashland, KY
41101, United States
(606) 393-1138
https://locations.tropicalsmoothiecafe.com/ky/ashland/711-12th-street

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® in Ashland makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, 'dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options like the Tiki Torch Wrap with four layers of spice. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
711 12th Street, Ashland, KY
41101, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 88 items

Explore offerings from Tropical Smoothie Cafe on 711 12th Street in Ashland, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

88 items

Reviews

4.1
69 reviews
5 stars
48
4 stars
5
3 stars
3
2 stars
2
1 star
11
  • KC
    Katie Clarkson
    1 day ago
    1.0
    I placed an order online to the wrong store. I immediately called and they said they hadn't started the order and canceled the order, but only the manager could refund it and they would call me back. Its been over a week, and they refuse to call me back or refund the order.
  • GS
    georgy schnieders
    5 days ago
    1.0
    The staff is rude, unprofessional, and conduct themselves in a disgusting manner. Several girls who work there spoke very poorly about a young lady who was picking up catering. They did so in front of me and other customers to the point where we all walked about because it was so uncomfortable. Regardless of any inconvenience a customer causes staff members it is never ok to say such ugly things about them in front of other customers. Unfortunately this seems to be the culture tolerated at this location.
  • UT
    U.S. Custom Tees
    Aug 7, 2026
    3.0
    I've been to this place probably 6 times now. If the service was better I would have went dozens of times. I didn't leave a review because I'm not out to ruin a business, but all of the visits would have been 1 star. The first 5 times I went in everyone just stared at me, no greeting whatsoever. Even when I went to the register to place an order the girl just stared at me and didn't say a word. My last visit a couple of days ago was about the same with one exception. The girl who prepped my food and smoothie order actually came out and handed it to me. I was so surprised and feel like that was a step in the right direction. She actually talked, and my theory that all the workers are mutes went out the window. I assume poor management is the reason the workers don't care for good customer service. Is it so much to ask for the person at the register to say "Hi, what can I get you?" Instead they just stare at you and wait on you to say something. This place has been there a few years now, and the smoothies are decent as well as the food. They either need re-trained or new management. I wish these people the best, but you gotta do something if you want to see me in there again. I recommend giving it a try at least. Perhaps your first 5 visits will be much better than mine. If my next visit is like my first 5 then I will not go back ever again. I've given enough chances already and they have lost thousands of dollars of my business alone over the past few years.
  • BH
    Branson Holland
    Jul 20, 2026
    5.0
    Amazing Amazing Amazing customer service!! Staff was incredibly nice. Would definitely come again!
  • SW
    Sophia Webb
    Jul 18, 2026
    4.0
    The service here was great, the workers were very friendly and patient. I got a açaí bowl and the base was icy like it was thawed out. The strawberries were amazing though I loved them. I also got the dragonfruit bowl and the base was also icy, the pineapple tasted like it was out of a can and not fresh. Overall I did enjoy my food and the service. I would recommend it to others. I just don’t think it’s for me.

Brand Certified Facts from Tropical Smoothie Cafe

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Certified August 30, 2026Yext Knowledge Graph
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