DJ
Danny Jones
Aug 18, 2026
I want to address a concern regarding your store. The last several times I visited your location, I was approached by unhoused individuals in your parking lot. I understand the location you are in, but, things are becoming an issue.
About a week ago, I was there, approached by an individual wanting five dollars, to buy a cheeseburger. I, gave him change from my console of my car, and he went on his way. Today, I was approached by another man, asking for five dollars, for a cheeseburger as well. I, as most individuals are no longer carrying cash, and feeling the strain of the economy.
I proceed to tell the gentlemen, I have no cash on me. He, then goes to the several cars parked on your lot, asking other individuals for money. A lady leaving your store, is approached by him, she tells him she has no cash. The gentlemen, has the audacity to ask her to use her card!
I, spoke with one of your employees, who advised me, he is banned from your store, and they are supposed to notify the police if he is on the property. Your customers, do not want to be harassed, while at your establishment. The lady whom the gentlemen asked to use her card, looked afraid.
Another customer, was exiting her car, heard my conversation with your employee, and told us she had better lock her car doors. Definitely, not a safe environment. They may be harmless, but this situation, has gotten out of hand, and needs to be addressed. Your loyal customers, may visit other locations, to avoid the harassment.
Unacceptable Customer Service, Discriminatory Behavior, and Total Abandonment of Counter
I arrived at the store and waited 10 minutes behind just one customer. During this time, the employee took an astonishing 10 minutes to wrap up a single order. When I was finally up, the employee made eye contact with me, deliberately walked into the back, and never returned to the counter. I waited a total of 15 minutes before I was forced to leave the store without being served.This level of negligence, coupled with the fact that the employee clearly saw me waiting but chose to abandon the counter rather than serve me, felt entirely racially motivated. As a paying customer, being treated this way is deeply offensive and unacceptable. This is now the second time I have experienced this exact type of targeted neglect and refusal of service at this location. It is completely unacceptable that your employees feel comfortable looking directly at a customer and walking away to hide in the back to avoid serving them. Old employee was better