I was asked what I wanted on my sandwich and after telling the guy at register he put my order in, the guy at the grill seen two young ladies in line beside me and I could see he was nervous or something being a young we all know how it is.. he puts green pepper on it I didn't even notice it was mine until I was in front of grill area I tell him if that is mine or is not correct it was no green pepper extra mushrooms and light onions no salt and pepper, he looks at the screen says oh yeah there is alot of writing, he then puts a new chicken down and right off put salt and pepper on it he likes at the screen and sees that and he continues adding veggies I say yeah I'm not even going to say anything about that I could see he was flushed but I didn't want to embarrass him he was the only one in the grill no one topping for him there was a couple guys in the kitchen area they walked up to the door for a sec looked and went back to area ..
I was upset at first that he was not paying attention because of the field and I was being considerate of his feeling. I didn't want the salt pepper only because most over so it but I was pleased when I ate it if was good. green peppers would have not gone over well it flooded the sandwich with the flavor so over all 89% just more attention to what the costumer orders that food is expensive also I had to remind him it was too go and needed a bad to carry my order in
SB
Scott Barnett
May 1, 2026
1.0
Scam portion sizes & wrong order. Large order of fries fills maybe half the box, they don't even attempt to cover the fries in sauce/or bacon. I ordered a large one time, and was given a small. I've had Charley's in other locations & they have 2-3x the portion of fries! This place is scamming.
KC
Kiristin Childers
Apr 24, 2026
1.0
Spent near $60 tonight after a long day of work we wanted to treat ourselves. I ordered a full Filly Cheesesteak sub. I only received half. My husband ordered large Cajiun fries, he received a small. We ordered doordash delivery. Never had this place before, and we will not be back for a while.
JB
Jennifer Barnett
Dec 23, 2025
1.0
Went an wanted to do half my sandwich just cheese an steak cause my wife don't like the onions an peppers an the lady just shook her head!!! NO I AM sorry sir we can't do that just rude
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Ashland Town Center?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, delivery services are not available at this location as delivery hours indicate the service is closed every day.
Is there a drive-through option at Charleys Cheesesteaks in Ashland?
No, the drive-through service is closed and not available at this location.
Can customers use the pickup service at Charleys Cheesesteaks?
Pickup services are not available as the pickup hours indicate closure every day.
Is takeout available at Charleys Cheesesteaks?
Takeout service is currently not available at this location.
What payment methods are accepted at Charleys Cheesesteaks in Ashland?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Charleys Cheesesteaks located in Ashland?
The restaurant is located at 500 Winchester Ave., #154, Ashland, KY 41102, USA within the Ashland Town Center.
What nearby stores can I visit at Ashland Town Center after dining at Charleys Cheesesteaks?
After dining, you can visit nearby stores like Indigo Lane for women's clothing, Five Below for discount items, and Journeys for shoes and accessories.
Are there any nearby snack or dessert places close to Charleys Cheesesteaks?
Yes, Great American Cookies bakery and Auntie Anne's pretzel stand are nearby for a sweet treat after your meal.
Which nearby places could help me with mobile phone or electronics needs while visiting Charleys Cheesesteaks?
You can visit Victra — Verizon Authorized Retailer, T-Mobile, or Phone Repair nearby for mobile phones and electronic services.
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