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Dunkin' Zero
Brand Certified

Dunkin'

3.0
(78 reviews)

Business Details

(859) 592-5955
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Alexandria, KY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7904 Alexandria Pike, Alexandria, KY
41001, United States

Hours

Monday4:00 AM - 7:00 PM
Tuesday4:00 AM - 7:00 PM
Wednesday4:00 AM - 7:00 PM
Thursday4:00 AM - 7:00 PM
Friday4:00 AM - 7:00 PM
Saturday4:00 AM - 7:00 PM
Sunday5:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 7904 Alexandria Pike in Alexandria, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.0
78 reviews
5 stars
26
4 stars
9
3 stars
6
2 stars
10
1 star
27
  • VK
    Victoria King
    6 days ago
    1.0
    I spend too much money (yes that’s on me) to come here and have them constantly forget to include items. I usually order avocado toast with bacon and never get bacon so it’s moot point in being up charged for something I’m not receiving. Used to enjoy this place when they first opened but has since gone downhill. Drive thru takes entirely too long even when I’ve ordered ahead. Definitely recommend Starbucks or 7 Brew over this Dunkin.
  • MN
    mary Na
    Sep 11, 2026
    1.0
    I used to really enjoy coming to this location when they first opened. In particular, there is a young lady who works in the morning who has always taken great care of me. She is pleasant, attentive, and provides the kind of customer service I would expect from a hospitality establishment. Unfortunately, my experience over the past three days has been completely different, and I feel it is important to bring this to management’s attention. On multiple mornings, I have sat in the drive-thru waiting for someone to acknowledge me or take my order, even though the location was open. I eventually had to drive to the next window and knock because the employees appeared to be on their phones and carrying on conversations rather than paying attention to customers in the drive-thru. On one occasion, I actually had to park my car and go inside to place my order because I was trying to get to work and could not get anyone’s attention. I work at the airport in operations, so I understand firsthand how important hospitality, attentiveness, and customer service are. I also understand that employees can have busy or difficult days, but what I experienced over the past three days did not feel like an isolated incident. It felt as though customers were simply not being prioritized. Today was particularly disappointing. I ordered my usual breakfast and drink, and while I was paying, I politely spoke with the employee at the window about my experiences over the past few days. Instead of acknowledging my concern or offering any type of response, I was simply given a look and told to go to the next window to pick up my order. I found the interaction dismissive, rude, and unprofessional. I am not someone who normally takes the time to complain, especially because I know how challenging the hospitality industry can be. However, I am bringing this to your attention because I genuinely liked this location when it first opened, and I would hate to see the quality of service decline. I respectfully ask that management review what is happening during the morning shift, including employee attentiveness in the drive-thru and how customer concerns are being handled. Employees are representing your company every time they interact with a guest, and this type of behavior does not create a welcoming or professional experience. I hope management takes this feedback seriously and addresses the situation appropriately. I would really like to be able to enjoy coming here again and receive the level of service I experienced when this location first opened. Thank you for taking the time to listen to my concerns.
  • JW
    Jaimie Watkins
    Jul 2, 2026
    1.0
    Whenever coming to this location my drink/food is never correct. Today my drink was made wrong and the bagels were burnt and hard. The older lady at the window is rude and unfriendly every single time. Will be keeping my business at cold springs for now on.
  • BH
    Bethanie Holder
    Jun 3, 2026
    5.0
    Love my girls at Dunkin ❤️ they are all so sweet & my son says this is his favorite Dunkin ever.
  • MK
    Michael Kordes
    May 30, 2026
    1.0
    Stopped in this morning and asked the lady about a drink and she said she does know about the drinks because she doesnt drink them rudely! I said ok well.... then she interrupted me and said Just get this one then when went around my donut was tossed in a bag with no paper cover and all the icing was on the bag and not the donut. Just went to UDF instead!

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