Pizza Hut

Reviews

• BB

  BigAnthology88

  Mar 18, 2024
  5.0
  Every Time I go here Amazing Service All the workers Are Amazing!
• BH

  Bill Hemmert

  Mar 4, 2024
  5.0
  This was a delivery: The management as well as the delivery driver was exceptional! Our order consisted of 2 medium pizzas, one pan 3-topping and the 2nd was a hand-tossed fiesta beef. Delivery time was 8 minutes early. The pan pizza was correct, but the 2nd was a hand-tossed beef, not the fiesta beef pizza. The driver was extremely genuine in her disappointment of delivering the wrong pizza, went back to the store where management made a very satisfying LARGE fiesta beef and was delivered back to us in 20 minutes. The inspiration behind this ranking is that the driver immediately offered two suggestions to either have the pizza re-delivered or have the 2nd pizza refunded. This was a great customer experience where the driver genuinely was disappointed and offered up 2 positive customer solutions. And there seemed to be quick managerial approval and delivered a perfect product, as a large, which impresses on me that they were correcting an error with an apology. This kind of customer service is extremely rare in today's fields as no one wants to correct customer errors. This was exceptional, and I have worked in the customer service field for 26 years. Fantastic job!!! Give the driver a raise and hold on to her until she moves on to bigger things! Thank you from a satisfied customer!
• SL

  Susan LaManna

  Jan 21, 2023
  2.0
  This location seldom, if ever, gets it right. Today, I ordered extra sauce on the pizza - there was virtually none. Not the first time this has happened, but definitely the last time I'll come here. The Pizza Hut at Maple & Ridge always gets orders right - I'll just go there from now on even though it's a further drive from home.

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