I sat in the Drive thru for over 15 minutes with no response. I pulled uo to the window and an employee saw me but did nothing. Fully automated McDonald's can't come soon enough, it's ridiculous that not a single person in the store was wearing a drive thru headset when it is open 24 hours a day.
NJ
Nicholas Rundles Jr
Sep 27, 2026
This place is the crappiest McDonald's in all of Wichita. They hire people that really don't want to work. I went there earlier tonight, and I had to literally wait a whole hour for my food. When I got it, it was cold. They missed a few things. It's just continuously with this place. We try to give them a few chances, especially being in the part of town it's in, it should do a lot better, but that's how it is when the managers are probably not that good to their employees, and I just don't know, man. That place is just trash. And any 5-star ratings you see in these reviews for this McDonald's, I'm guaranteeing you it's probably one of their friends giving them good reviews. It's really all it is: just a bunch of lies. This place is trash.
CN
Christopher Nemechek
Sep 27, 2026
Absolutely ridiculous. It’s 2 a.m., we’re coming home from the bar, and somehow McDonald’s has zero chicken. No McChickens, no nuggets, nothing. How are you open at 2 in the morning and completely out of one of the most basic items on the menu? We came here expecting some late-night chicken and left disappointed and hungry. Honestly, the whole point of going to McDonald’s at 2 a.m. is questionable decision-making and chicken. You failed us on both counts.
I placed a mobile order at 2:34 AM and arrived at 2:40 AM. I sat at the drive-thru speaker for about 8 minutes before someone finally responded and said, “I’m sorry, I didn’t see you.”
I gave him my mobile order number and was told that items in my order were showing as invalid on their computer and they couldn’t close out the order. My order was nothing unusual: two Quarter Pounder meals and Spicy Chicken McNuggets.
I was then told to cancel the order and I could place another mobile order at a different McDonald’s because this location closes at 3:00 AM.
How does that make sense when BOTH the McDonald’s app and Google list this location as OPEN 24 HOURS? The McDonald’s app even allowed me to place and submit my order at 2:34 AM.
Unfortunately, this isn’t my first bad late-night experience at this location. During these hours, they often won’t even let you place a normal order at the drive-thru and will only accept mobile or DoorDash orders. But apparently even placing a mobile order doesn’t guarantee you’ll actually get your food.
After working a 10-hour shift and spending another hour at the gym, the last thing I wanted to do was drive around Wichita trying to find another McDonald’s because an order their own app accepted couldn’t be fulfilled. Whether there was genuinely a system issue or they simply didn’t want to fulfill the order, I’ll never know.
I ended up having to drive another 15 minutes to a different McDonald’s and place an entirely new order.
If this location actually closes at 3:00 AM, then both McDonald’s and Google need to reflect the correct hours. If it IS open 24 hours, then why was I being told before 3:00 AM that I needed to cancel my order and go somewhere else?
Either way, something clearly isn’t right. The consistency and quality of the late-night service at this location seriously need to be addressed.
WN
Winnie Nyongesa
Sep 17, 2026
This is unfortunately not the first time I’ve had a bad experience going through the drive-thru. It seems like every time I visit, something in my order is incorrect, and the employees often sound bothered or annoyed when you ask for something.
Today, I ordered a bacon, egg & cheese biscuit and only received an egg biscuit. I also ordered a sausage, egg & cheese biscuit and only received a sausage biscuit.
How hard is it to make the order correctly or simply take a moment to double-check the food before handing it out? It’s frustrating to pay for something and not receive what you ordered.
Please do better. Taking a little extra time to check orders and provide better customer service would make a big difference.