Location.com logo
Brand Certified

McDonald's

3.3
(1,283 reviews)

Business Details

1421 N West St, Wichita, KS
67212, United States
(316) 943-8032
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1421 N West St, Wichita, KS
67212, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday6:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1421 N West St in Wichita, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,283 reviews
5 stars
390
4 stars
270
3 stars
217
2 stars
115
1 star
291
  • NF
    Naomi Frost
    5 days ago
    1.0
    I was the only vehicle in the drive thru line from 8:45pm to 9:10 waiting on my mobile order of 1 Medium Fry, 40 Piece nugget, and 3 McFlurries.. 10 minutes of that waiting on them to answer the speaker when I pulled up, then 15 minutes to be handed my order. Not another customer on the premises the entire time.
  • AB
    Alec Black
    Aug 21, 2026
    1.0
    Extremely slow, and snippy. It took 10 minutes for someone to answer the drive through mic and when they did they were very rude. Zero customer service.
  • BD
    Brenda Downey
    Aug 9, 2026
    1.0
    McDonald’s at 13th and West Has more than other McDonald’s I go to problems they had no drinks for like three days but down the street on Arden they did today I go in there and their system is down. They’re not accepting orders after I’ve already did an online order I won’t be using this location anymore.
  • ML
    Marcos Lopez
    Aug 6, 2026
    5.0
    This McDonald's is very friendly and good service hot fresh food normally other locations are rude this one made sure your food is done right I'm happy to say I will back to McDonald's on this side of town
  • CW
    Camie Wheeler
    Aug 5, 2026
    1.0
    To Whom It May Concern, I need to share a really frustrating experience I just had at your location this morning, August 5, 2026, around 5:20 AM. I went through the drive-thru and placed a pretty big order, and I gave my McDonald’s app code for my account at the window. My order was: Two bacon, egg, and cheese bagels A caramel frappe with extra caramel A Number 6 meal A breakfast burrito Three hash browns A medium coffee with 6 creams, 6 syrups, and mustard When I got home, I realized that all three hash browns were missing from the bag. Honestly, missing items aren’t a huge deal on their own—mistakes happen and I get that people are human. But everything completely changed because of how I was treated when I went right back to fix it. Instead of taking a second to actually listen so we could just work out a simple resolution, the manager on duty was instantly on the defensive. She shut me out completely and refused to collaborate or hear me out, just telling me she was the only one working and that I had to come back at 2:00 PM to check the cameras. When I asked for her name, she wouldn't even answer me, but instead demanded to know my name—which I went ahead and gave her. I was so offended by her attitude. I wouldn’t lie about missing items. No matter what kind of day she’s having, that isn’t my character, and I am definitely not trying to scam McDonald's over a few hash browns. Being treated with that kind of hostility and suspicion instead of just having someone listen to solve the problem is just awful customer service. I really hope management looks into this because how it was handled was completely unacceptable. Camie Wheeler

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: