Pizza Hut

Reviews

• HV

  Hector Valenciana

  Apr 19, 2026
  1.0
  I placed a delivery order on 4/17. I was estimated a time and was tracking my order, which showed everything going well and a driver on the way to pick up my order. Then suddenly things were not going well as my order got delayed then after trying to find a driver and now my order 30 mins behind I decided to go pick it up myself. I called to inform, when I arrived I went to the drive thru and after sitting for 10/15 mins only 1 of 3 cars had moved on, so I backed out to go inside. After 2 customers canceled their order for late orders I was told my order wasn't ready, right after me a driver showed up to pick up my order, I over heard them and let them know I was there to pick up my own order since for around 30 now 45 mins on the tracking app no driver was available. After waiting for another 20 mins I finally got my order, with no apology, no nothing and not even a refund for the $4.99 that pizza hut pockets fot delievery fee. I feel bad for all customers and for deleivery drivers that show up to pick up orders and have to wait 20-30 mins for an order to be ready. There was alot of confusion by staff, they were just walking around not knowing what to do and trying to avoid customers that were upset. This is my 2nd similar bad experience in a row there. Staff there was definity not rocking it, if I was the owner. I would be worried and I would take action. Again my order was supposed to be delivery and I had to go pick up my own order! Spent $60.73 for a bad experience.
• NN

  natasha

  Apr 3, 2026
  2.0
  I placed an order on the app and the eta was 7:44pm. Got a call at 7:50pm that it was delayed and it was on its way out the door. 20 minutes later I called and it was sitting in the warmer waiting on the delivery driver to get back finally 20 minutes later my food arrived. I know it can be busy but waiting on my order for an extra 40 mins past the delivery time is a bit much. Plus they marked my order as delivered at 7:50pm to avoid bad times in their system which was false when it was delivered until 8:25 pm.
• SH

  Sean Hunter

  Feb 2, 2026
  5.0
  They were having a stressful night, but you wouldn't know it. They had positive and professional attitudes. They were apologetic about my order being a few minutes behind as they had a couple of large orders in front of me. Always friendly and helpful staff. It's one of the reasons I keep coming back.
• DS

  Darrell Shannon

  Dec 8, 2025
  1.0
  if i could leave no stars i would. its pretty bad when you can hear the manager yelling and insulting the staff from the counter. we'll be taking our business to the park city location from now on
• AS

  Anna Skagen

  May 29, 2019
  5.0
  Clean building and awesome service. weekdays buffet is best!

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