CAVA

Reviews

• HK

  Heather Knight

  Sep 4, 2026
  5.0
  This CAVA location is absolutely amazing! The food was incredibly fresh and delicious, but the service was even better. A huge shout-out to Clover and Jay, who were both super nice and helpful during my visit. They really went above and beyond to make it a great experience. I will definitely be back!
• NT

  Nicole Tillman

  Sep 2, 2026
  1.0
  I walked into Cava at 1:45pm yesterday 9/1/26. There were only two people eating in the restaurant. No other customers were in line to place an order. I stood line for 5-7 minutes without an employee acknowledging me or offering to take my order. There were three employees working at the time. The employee who was working the drive through apologized multiple times that he could not take my order because he had already clocked out. The other male and female employee made eye contact with me multiple times, seeing me standing there waiting to place an order. Eventually I ask the employee who was “clocked out” to go get someone to take my order. While he did that I decide to leave. I was no longer in the mood to spend $18 on a mediterranean bowl in an environment that had horrible customer service. This is why Topeka can’t have nice things. I have notice with most of the chain restaurants that have opened in Topeka within the past 5 years the customer service and food quality is typically well below the standard for the same restaurants in other locations throughout the Country. Proper employee training with the expectation for good customer service seems to be lacking more times than not in Topeka. The employees in the service industry seem to be meeting the bare minimum to collect a paycheck and keep the lights on. I would bet that one of the employees who made eye contact with me multiple times yet couldn’t be bothered to acknowledge or take my order was the Manager.
• DH

  Deborah Hilyard

  Sep 1, 2026
  1.0
  Been here several times. Cannot recommend. Poor service. Undercooked food. Dirty drink station. Steam table and kitchen are a mess. Mostly bothered by the crew that has plenty of time to stand around talking but no time to cook or serve food. On the good nights there’s one person busting it to keep things moving while the rest of the crew coasts. On most nights they’re all coasting and good luck getting your food timely or how you ordered it. CAVA in KC is an entirely different experience. They even give you the free pita that goes with the bowl. I can’t believe the number of good reviews here - has not been my experience at all.
• QW

  Quack Walks

  Sep 1, 2026
  5.0
  As soon as we came in, we were greeted by a worker named Trey with genuine excitement, charisma and sharp, quick wit, the best I have ever experienced in food service. The others were patient and attentive with our orders. I hope they are treated well because they deserve it. Good food too if you want fresh and light.
• RM

  Riley Mustard

  Sep 1, 2026
  5.0
  this was our first time trying cava and we drove 40 minutes just to try it, and we felt welcomed as soon as we walked through the door. trey was AMAZING!!!!! customer service couldn’t get any better and for dalton cooking the food IT WAS SO GOOD, give these 2 a raise pleaseeeeeee. the store was clean and bathrooms upheld everything was 10/10 WE WILL be making this 40 min drive again 🤞🤞🤞