JG
Jasmine Gibson
Aug 1, 2026
We stopped at this location tonight while traveling through Kansas. Unfortunately, our experience was disappointing from start to finish.
The employees were short and unfriendly when at the speaker and window, but we chose not to make an issue of it because we simply wanted our food. I placed the order through the app, and when we received it, our Cinnabons were missing. Thankfully, we noticed before leaving, and they brought them out after we pointed it out.
While waiting for the Cinnabons, we realized that the extra sauces we had paid for were also missing. We waited at the window, but it felt like we were being ignored. When an employee finally came back, we explained which sauce was missing. We were then given the wrong sauce twice before receiving the correct one.
After leaving, we discovered additional problems with our order. One grilled burrito wasn’t rolled properly and appeared to be smashed together. Another burrito that was supposed to have added onions did not have them on the burrito at all, although the onions had simply been tossed into the bag. It seemed this was spiteful due to the added topping.
Overall, the service and order accuracy were very disappointing. I’m grateful this isn’t our local Taco Bell, because this was one of the worst experiences I’ve had at the chain.