McDonald's

Reviews

• LS

  Lillian Shields

  2 days ago
  1.0
  They claim to be open 24hrs which super excited for a week I work night shift and every time I’ve gone There’s been some sort of issue I placed a mobile order around 1 AM and they told me that they couldn’t take any orders Because they were cleaning something But I already paid for it, So they made my food, but we were very rude to me when making my food Then I went recently, and there was three orders placed online That I want to pick up for my coworkers and they told me they had a policy where I can only pick up two orders at a time then One of my coworkers ordered the ice cream and they were not able to make the ice and won’t give it refund
• JD

  Joe Davies

  Apr 28, 2026
  2.0
  Order was made incorrectly, and there was a mouse in the kitchen while I was there 🙄
• AA

  Armani

  Apr 13, 2026
  2.0
  They took long with my order I was standing there for about 2 hours I’m complaining
• SJ

  S. J.

  Apr 12, 2026
  3.0
  Pulling through at the drive through then having to wait on your food and everyone else's in line is. Super annoying but orders are always accurate
• RM

  Rebecca Martin

  Feb 28, 2026
  1.0
  I can't wait until the day that this location closes, just like the Applebee's in town! Have this only location to choose from within Paola and Osawatomie. Not that I need to explain that I am picking up an order to take home to my son, but to have the woman working this afternoon hand me out the FROZEN drink only to tell me go wait in the #1 spot and sit with the drink melting in the hot weather while they serve 3 other people also waiting is absolutely ridiculous! Not only was she rude about us having to wait, she left the drink on the counter inside to continue to melt! Then she had the nerve to send an employee out with the now completely liquefied frozen coke to serve me. I took that drink right back in to have it remade, meanwhile the food now getting cold. The adults that this location hires are always completely rude, provide lousy service and just make it harder on the young inexperienced staff. I absolutely don't blame the young staff, but completely hold the adults responsible for the continued terrible service, food and constant waiting in lines. Would love to see this McDonald's close! Get a better establishment with ownership that actually cares about the food, service and training of the staff! I will not bother giving this location my hard earned money anymore. I've given this store way too many opportunities to improve!

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