This profile is uncertified and using publicly sourced data
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About
Cookie Shop
KCookies is KC's #1 cookie company. We offer a one of a kind cookie experience offering a huge 6oz cookie that is crisp on the outside and gooey in the middle. Our adventure started in 2020 out of our basement. We have two locations our original in Olathe opened in 2023 and our Overland Park location opened in 2026. We use top shelf ingredients and special dough preparation that brings out the best flavors!
Location
Hours
MondayClosed
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.