Sonic Drive-In

Reviews

• JR

  Jeff Ralston

  Aug 20, 2026
  2.0
  When a customer orders burgers with ketchup only, and fries chances are they will expect ketchup for their fries. Well the sonic staff can’t figure that out. On top of the no ketchup they can’t even fill a large fry to the top of the container.
• FF

  Faith

  Aug 5, 2026
  2.0
  I ordered a sausage burrito but got bacon
• JS

  James Small

  Jul 19, 2026
  1.0
  My recent experiences at this Sonic location have been consistently unacceptable. This is not an isolated incident—there have been multiple attempts to give this store another chance, and each visit has resulted in the same problems. The staff repeatedly fail to read or follow even the most basic instructions, and the service quality has been atrocious.Customer service is practically nonexistent. Any effort to ask for help, clarification, or correction is met with indifference, dismissiveness, or no response at all. It feels as though the employees are completely disengaged from their responsibilities.What makes this even more concerning is the behavior and overall presentation of the staff. Several employees appeared unfocused, unprofessional, and not fully aware of what they were doing. Their demeanor raises serious questions about whether they are properly trained, properly supervised, or possibly under the influence while working. Regardless of the reason, the environment feels chaotic, unsafe, and far below the standards expected of a Sonic establishment.To make matters worse, this location consistently gets orders wrong. If you pay for something, you have to double-check that you actually receive it, because items are frequently left out without explanation. This pattern shows a complete lack of attention to detail and accountability. Overall, this Sonic location is experiencing a major breakdown in customer service, staff professionalism, and operational oversight.
• CM

  Callan Martin

  Jun 30, 2026
  5.0
  Stopped by here Sunday 6/28/2026 around 11:30a. Had one of the best breakfast burritos I’ve ever had.
• SD

  Samantha Davis

  Jun 24, 2026
  1.0
  I ordered 5 drinks for pickup through the app. I arrived, checked i and it was brought out shortly after. The carhopp Jaydonn advised they had no ice and couldn't provide refunds. We were not offered any other options than to take what they had given us. The drinks were hot. I had to go buy ice elsewhere to put in the drinks. This is ridiculous. I've worked fast food and if we ran out of ice, we were to go buy bags to compensate.