Chipotle Mexican Grill

Reviews

• LL

  Lannan Lush

  Aug 14, 2026
  1.0
  Service is fine but the employees are overworked and overheating. There’s no AC in the building and many employees are seen sweating into the food. One employee told me they had to risk heat stroke or they’d be fired. Food is contaminated constantly and employees aren’t washing their hands as often as they should.
• KL

  Kai Lynn

  Aug 11, 2026
  5.0
  Absolutely amazing experience, great staff and especially the manager Dillon. 10/10 would recommend
• BW

  Bonnie Wong

  Jul 28, 2026
  1.0
  SUPER DISAPPOINTED! I started to come to this location because they were really good before. Until today. I got a buy one get one offer, but only getting half of the size I usually get. The two ladies before me. Their order were so full, she almost can't close the lid. I heard one of the lady ask for extra meat but still can't be that much different. I only get half box? This is the first time I still feel hungry after eat....very disappointed.
• KK

  Kaylee

  Jul 20, 2026
  1.0
  I placed a catering order two days in advance for a scheduled pickup time. I arrived at the Chipotle location a few minutes early, only to find that the staff was completely unaware of my order. The manager (or who I believe was the manager) told me they only had one catering order scheduled for the day. I showed him my confirmation email with the correct location, date, and pickup time. He appeared frustrated that their system had not alerted him to my order and began preparing it. After finishing the order, he asked for the name on the order and realized he had actually prepared someone else's much smaller catering order instead of mine. He then had to search the system for my order and start over preparing the correct one. As a result, my catering order was not ready until approximately 40 minutes after my scheduled pickup time. By then, my event had already started. Because of the significant delay, I asked if I could receive a refund or a credit for the inconvenience. His response was, "You can contact corporate if you would like, but I would be missing out on this purchase. I know I'm late, but I don't understand why you would do that because I am giving you the food." I acknowledged that I was receiving the food I had ordered, but it was 40 minutes late and my event had already begun. He then responded, "Okay, well if you are going to do that, then next time I am not going to give you your food because that's not right." Not only was the catering experience extremely disappointing due to the lack of preparation and excessive delay, but the manager's response was completely unprofessional, dismissive, and rude. Mistakes happen, but how they are handled matters. Instead of taking responsibility or attempting to make the situation right, I was met with hostility for simply asking to be compensated for a significant service failure. Based on this experience, I will not be returning and will never recommend this to anyone.
• SJ

  Sebastian Johns

  Jul 19, 2026
  1.0
  Came in for my lunch break today and stood there for literally 12 minutes without anyone taking my order or acknowledging me I eventually just had to leave because I didn’t have enough time to wait anymore , it wasn’t even that busy either I don’t know what’s going on with this store