This is the cleanest and nicest sonic ive EVER been too. The guy taking my order was super nice! Their whole store was clean. Nice place to stop and grab something to eat before hitting the road again :) also has a dine in lobby!
The staff was friendly, but the service is painfully slow. All of the garbage in the bathrooms and lobby were over-flowing. Its obvious that they're having staffing issues, but the manager should be chipping in to help, instead of locking the lobby and begging her staff to stay and help. She watched me put my trash on top of the pile, and didn't flinch.
When I got there this afternoon, there was a line of maybe 2-3 people waiting for their food. Only one other group was dining inside the building at this time. My family went to use the restrooms, of which, the locks didn't lock which caused someone to walk in on them while in there. I was waiting in line to place an order when I overheard the group sitting down that they were missing part of their order. The worker at the cashier yelled to the back about the missing item when someone returned, "oh I forgot about that 30 minutes ago." You could tell that the group inside was over it. The cashier then came back to the register and told the customer in front of me that, "I can't take anymore orders right now, I really can't." He said he had a pick-up order and she said okay. The worker continued to repeat how she couldn't accept new orders, so we left. If I could give 0 stars I would. We had better experience at Casey's down the road.
DO NOT STOP HERE. Service terrible. They will get your order wrong. It will take a ridiculous amount of time. Bathrooms are 1-stall each. Not very clean. When I went in to request my order be fixed, woman at counter was struggling to handle basic requests from another customer (no ketchup on burger). That customer left without his order for his family of 6.
Seems like the whole crew could use major retraining. It was 1:30 on a Saturday. I waited for at least 15 minutes before leaving without having my order be fixed.
I was placing an order, and the person helping me had a really bad attitude; at one point, they stopped speaking for quite a while, so I had to ask if they could hear me just to finish my order. Finally, the food was poorly presented—it looked completely squashed, as if on purpose.