Chipotle Mexican Grill

Reviews

• JA

  Jack Allgeyer

  Aug 31, 2026
  1.0
  Consistently disappointed by this location. I understand that it can be difficult to keep everything stocked after a lunch rush, but every time I come, they are low stock on pico and fajita veggies. Usually out of napkins also. Tables almost all dirty. Chicken was completely flavorless and I had to douse my bowl in Tabasco. The service is usually prompt which may be the only positive.
• AB

  Aiden Billings

  Aug 30, 2026
  1.0
  I ordered online and my bowl was basically a 1/4 filled, do not recommend going to this location.
• S

  shattle ?

  Aug 27, 2026
  1.0
  Not ordering Chipotle again. Probably some of the worst service have ever received from staff at a fast food restaurant. And that’s compared to even McDonalds. Came in to pick up a mobile order, checked the shelf and noticed it wasn’t ready. I proceeded to wait for a few minutes by the register/pick up area, and thought maybe an employee would ask if I needed anything. I was ignored by the cashier, who was not helping any customers during the majority of this window of time, and watched as she proceeded to prep bags with chips. Because I wasn’t approached, I decided to come up to the cashier and ask what my order status was. She looked at me and said “it’s on the shelf”. My response, naturally, was “no, it isn’t, that’s why I’m asking. You can see for yourself”. She proceeded to go back to what she was doing (if I recall correctly). Eventually, she grabbed a bottle of coke and a bag of chips and walked to the back - I don’t know what the “back” is for, nor did she even update me, much less say a word. She comes back out, doesn’t say a word to me. Apparently, those were for my order. Another employee came over during this debacle, asked what happened, and proceeded to go into the back with the first employee. After a minute or so of them back there, the door opens slightly and the bag comes out from behind the door. At this point, I’m quite upset. Did I “politely” take my order that was nearly 10 minutes late? Honestly, no. I felt like no one in the establishment cared to even take me seriously or treat me as having any validity. I was ignored and even laughed at while I expressed my frustrations. I ask for a manager and she comes out, but doesn’t speak any English (not sure why - whatever). I don’t know if the first employee was supposed to be translating, but the manager clearly didn’t seem to be taking any of my concerns seriously - She wouldn’t even look at me while I was speaking. Realizing the language barrier, and knowing SOME Spanish, I attempted to communicate the fact I wanted a phone number to file a complaint. The girls continued to smirk and laugh at me, saying I can “find it on the app”. I proceeded to state that I wanted someone to give me the information, given the fact I’d already been inconvenienced. They pointed to business cards at the register, and made a snarky comment “you have glasses” when I couldn’t find the number. I was pretty upset at this point, even shaking slightly. The entire situation made me late coming back from work, and entirely spoiled my appetite. To be honest, I’m afraid that they probably spat in my food, given the attitudes I saw. Clearly this is the culture- a lack of manners and/or care. It’s sad, and I realize LOTS of people and places are like this. But what’s even more disappointing is communicating “I don’t like how I’m being spoken to” and being treated as if I’m crazy. Again, I do not recommend ordering. From the time I got there, and ESPECIALLY by the time I left, not one of the three employees (INCLUDING the MOD) wanted to help me. I’m sorry I expected my order to be ready by the pickup time that was set. I’m sorry I even ordered in the first place.
• MD

  Molly Donegan

  Aug 21, 2026
  1.0
  To summarize my experience below the main message is : don’t eat at this location and find a better chipotle. I have worked in the food industry for 9 years now. And I by no means consider myself a Karen. I went in and ordered a bowl. The restaurant smelled off and wasn’t very clean. But hey that’s lunch rush hour for you. I got a bowl and the chicken was not warm and even taste sour. I tried my best to stomach it down - but through my determination I couldn’t even get half way through. I ended up asking for a refund. The girl working the register was very kind and understanding, and went to ask the manager. The manager not even coming out to see me told her they needed a receipt for a return. I had probably ordered less than 15 minutes ago so I was confused why they couldn’t pull up the transaction in the pos. Nonetheless, I ended up reaching in the trash to see if I can find it - because $14 for a lunch you barley ate is too much. I couldn’t find it. At this point I gave up. Come to find out through a Google search that’s not even the restaurants policy. The manager not caring about the situation was pure laziness and lack of regard for customer care in my opinion. I feel compelled to right this because of after 9 years in the food and restaurant industry I know that care is the biggest part of the job.
• SN

  Spencer Newsome

  Aug 11, 2026
  2.0
  Ordered via DoorDash-dressing was forgotten, barely any chicken, barely any lettuce, pico was mostly tomatoes and no fajita vegetables

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